Electric Scooters >>
HKM-3918803 Electric Scooter, 10-inch Pneumatic tire Off-road tire, 800W Motor, 19-25 mph Top Speed, 25-37 mi Range
HKM-3918803 Electric Scooter
HKM-3918803 is built around a 800W drivetrain that delivers up to 19-25 mph and a real-world 25-37 mi on a single charge.
Overview
HKM-3918803 is built around a 800W drivetrain that delivers up to 19-25 mph and a real-world 25-37 mi on a single charge.
The HKM-3918803 rides on 10-inch Pneumatic tire Off-road tire and is rated for a 441 lb maximum load, and folds in seconds for easy storage and transport.
Key Features
A 800W brushless motor puts strong, quiet acceleration under your thumb and holds cruising speed even on gentle grades.
A 10 - 20Ah, < 10Ah lithium pack is removable for indoor charging and a quick swap on long days.
Ride up to 25-37 mi on a single charge; range varies with rider weight, terrain, and how much throttle you use.
Reach 19-25 mph when you need it, with smooth, predictable throttle response for relaxed everyday riding.
10-inch Pneumatic tire Off-road tire give a stable, cushioned ride on pavement, bike paths, and packed gravel alike.
Folds down in seconds to a compact size that fits a closet, car trunk, or office corner.
Pace You Can Trust
Top speed sits at 25 mph — quick enough for the flow of traffic, steady enough to trust. That is the standard the HKM-3918803 is built to.
The finish is the kind you notice with your hands before your eyes. It belongs in a real home and a real routine, not only a showroom.
Full Specifications
Battery, Range, and Charging
The HKM-3918803 runs on a 10 - 20Ah, < 10Ah lithium battery that is removable for convenient indoor charging.
Expect up to 25-37 mi per charge under mixed riding. Range depends on rider weight, headwind, hills, tire pressure, and throttle use.
A full recharge takes about 4-6h. Top up after each ride so the bike is always ready to go.
Built to Carry
Rated to 441 lb, the HKM-3918803 carries rider and cargo without strain or sag.
Considered in the hand, quiet in use, and calm at the end of the day. The measure of a tool is how little you notice it once the work begins.
Daily Use & Care
- Charge the battery after each ride and store it in a dry place between 32-77 deg F (0-25 deg C).
- Check tire pressure (or tread wear) monthly and keep it within the rated range for a smooth, safe ride.
- Wipe the frame with a damp cloth; avoid direct water jets on the display, battery port, and connectors.
- Inspect brakes and folding joints before each ride; tighten any loose bolts with the included tool kit.
- Keep the battery between 20 percent and 80 percent charge if the scooter will sit unused for several weeks.
What's in the Box
- 1 x HKM-3918803 Electric Scooter
- 1 x 10 - 20Ah, < 10Ah Lithium Battery
- 1 x Smart Charger
- 1 x Tool Kit
- 1 x User Manual
The Charge That Lasts
The 20Ah cell pack gives the HKM-3918803 the reserve to finish the day without a mid-route charge.
Restraint is the hardest thing to build, and the easiest thing to feel. Reliability is a feeling first and a number second.
Frequently Asked Questions
How long does it take to fold and store?+
What is the realistic range per charge?+
What is the maximum weight it can carry?+
How should I charge and care for the battery?+
Is it water resistant?+
Service & Policies
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
