Pet Drinking Tools >>
HKM-9312957 Automatic Pet Drinking Fountain with LED Indicator and High-Efficiency Filter System for Cats and Dogs, 2.5L Capacity
Introducing the HKM-9312957 Automatic Pet Drinking Fountain, designed to keep your beloved cats and dogs hydrated with ease. This thoughtfully crafted water dispenser holds up to 2.5 liters of fresh water, ensuring your pets always have access to clean, flowing water. With its innovative design, this fountain encourages pets to drink more, promoting better hydration and wellness.
The HKM-9312957 features a food-grade ABS material construction, making it safe for your pets. Paired with a high-efficiency activated carbon filter system, it effectively purifies water by filtering out hair, sediment, and impurities, offering a cleaner drinking experience. The convenience of a USB charging mode ensures that you can power it up easily wherever you are.
One of the standout features of this automatic drinking machine is its LED indicator system. The blue light signals normal operation while a red light alerts you to low water levels or if the fountain is not functioning due to a lack of water. This thoughtful inclusion provides peace of mind, allowing you to ensure your pets have safe access to water at all times, even during nighttime.
The visual water level design allows you to monitor the water supply effortlessly, making it simple to refill as needed. Plus, the super quiet operation won¡¯t disturb your pet¡¯s rest, and the easy-to-clean structure means maintenance is a breeze.
In your package, you'll receive the HKM-9312957 water dispenser, a USB water pump, a cotton filter element, and a nozzle, equipping you with everything needed to get started. Enhance your pet¡¯s drinking experience and promote their health with the HKM-9312957 Automatic Pet Drinking Fountain.
Product information:
Name: Automatic pet drinking machine
Style: No water power off with LED lamp model
Material: Food grade ABS material and high efficiency activated carbon filter cotton
Size: About 20 * 20 * 14cm / 7.87 * 7.87 * 5.51 inches
Output power: DC5V / 500mA rated
Power: 1.5W
Capacity: 2.5L
Charging mode: USB (Universal)
Function: No water power off / LED blue light / high efficiency filter
Led: Red - power off without water, blue - normal operation
Visual water level: Yes
For: cat and dog
flea:
1. Drinking fountain: the flowing fountain fascinates animals and encourages them to drink more water without fear.
2. High efficiency filtration system: including 1 * filter cotton and 3 * pump filter cotton, various purification systems can clean and soften water, and filter hair, sediment and impurities at the same time.
3. No water stop with LED function: automatic water stop, safety, led with light, blue light is normal, red light indicates water shortage, power failure, remind the owner to add water on time, cats and dogs can drink water safely at night.
4. Visual water level design: you can check the water level of the water dispenser at any time and inject water in time.
5, super quiet and easy to clean: work super quiet, no need to worry about disturbing your pet's rest, easy to disassemble and clean.
Packing list:
1 * water dispenser
1 * USB water pump
1 * cotton filter element
1 * nozzle
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
