Pet Houses & Cages >>
HKM-9430333 Large Outdoor Wooden Cat Catio with Dual Jumping Platforms and Multiple Napping Houses, Weatherproof Walk-in Cat Shelter
Introducing the HKM-9430333 Large Outdoor Wooden Cat Catio, the ultimate haven for your feline friends. Crafted with care, this spacious and stylish cat enclosure is built from premium water-based fir wood, complemented by durable galvanized wire mesh. This sturdy construction ensures that your pets are protected from the elements while providing a safe environment free from predators.
The HKM-9430333 measures an impressive 49.6" x 44.7" x 75.61", offering ample room for climbing, jumping, lounging, and playing. Equipped with 2 large jumping platforms and 7 cozy napping houses, this catio provides various options for your cats to explore and enjoy their time outdoors.
One of the standout features of this cat enclosure is its versatility. You can use it separately in your yard or attach the upper section to an indoor window, allowing your cats to enter and exit freely. This clever design means your pets can enjoy the comfort of indoors while having access to their outdoor playground.
Additionally, the HKM-9430333 comes with a weatherproof flat roof made from a polycarbonate hollow sheet top panel, ensuring your cats have a dry and secure space to rest, even in inclement weather. The ease of installation and innovative features make this catio an excellent choice for cat owners looking to blend indoor and outdoor living for their pets.
This large cat shelter is not just functional but also adds a modern touch to your garden or backyard, creating an inviting space for your cats to bask in the sun or play to their heart's content. Let your cats experience the joys of outdoor life with the HKM-9430333 Large Outdoor Wooden Cat Catio.
- 9999Solid Wood and Wire Frame: Constructed of premium water-based fir wood and bite-friendly galvanized wire mesh, the outdoor catio is sturdy to withstand the sun and rain, helping keep predators out to keep your pet safe
- Luxury & Spacious Area: Boasting an impressive size of 49.6" x 44.7" x 75.61", this cat enclosure offers 2 large jumping platforms, 7 napping houses, and substantial bottom area. It provides ample space for cats to climb, jump, sleep, and play.
- Place in 3 Ways You Want: Not only use it separately indoor or outdoor, you could also install the upper part of the hutch attached to the indoor window to connect the cat house. This allows your pets to enter freely in & out through the enclosure
- Weatherproof Flat Roof: Covered by a polycarbonate hollow sheet top panel with easy fixation, the modern cat catio indoor is perfect to stand in your garden or backyard to offer a weatherproof sanctuary and sunbathing catio
- Versatile Enclosure Option: Enhance enjoyment by removing the wire mesh and connecting the cage directly to house windows. This innovative feature allows for free entry and exit, offering cats the joy of indoor comfort with the appeal of outdoor freedom.
*Dear customers, most of our products are shipped from our overseas warehouse via FedEx, ensuring fast and reliable delivery.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week