Pet Houses & Cages >>
HKM-9594173 Multi-Level Small Pet Habitat with Wheels, Ramp, Hammock, Easy Clean Tray and Steel Construction
Introducing the HKM-9594173 Multi-Level Small Pet Habitat, designed to provide a spacious and stimulating environment for your small pets. This thoughtfully crafted pet habitat features a sleek silver gray and black color scheme that complements any home decor.
The structure is built from durable steel, ensuring a robust and long-lasting habitat. With a design that accommodates ferrets, chinchillas, sugar gliders, and kittens, this habitat is perfect for various small pets, offering them a safe and engaging space to thrive.
Key features of the HKM-9594173 include:
- **Mobility:** The habitat rolls easily on wheels, allowing for convenient repositioning throughout your space.
- **Accessible Cleaning:** With an easy-to-remove bottom tray, maintaining cleanliness is a breeze, giving you more time to enjoy your pets.
- **Levels of Fun:** Four tiers create ample climbing opportunities, promoting physical activity and exploration for your small pets.
- **Dual Access:** The two doors provide easy access for feeding and interaction, ensuring your pets are always within reach.
- **Comfort Amenities:** Included are a ramp for easy navigation and a hanging hammock for a cozy resting spot.
With overall dimensions of 20.5"L x 20.5"W x 44.75"H, this habitat is sized to fit comfortably in various living spaces while providing plenty of room for your pets to play and relax. The platform size of 19.75"L x 9.75" and ramp size of 12.5"L x 5" supports natural movement.
Please note that assembly is required, and while this habitat is perfect for small pets, it is not suitable for hamsters.
Enhance your pet's living experience with the HKM-9594173 Multi-Level Small Pet Habitat, where comfort and adventure come together in perfect harmony.
Features:
- - Rolls on wheels for easy moving
- - Includes a bottom tray, features bedding, and is easily removed for cleaning
- - 4 tiers add space in height and climbable fun
- - 2 doors for easy access to feed and pet the animal
- - Ramp and hanging hammock are included
- - Constructed with steel for strength
- - Suitable for ferrets, chinchillas, sugar gliders, kittens and other small pets
- - Assembly required
Specification:
- - Color: Silver Gray, Black
- - Material: Steel, PP, Nylon
- - Overall Dimension: 20.5"L x 20.5"W x 44.75"H
- - Door Size: 9"L x 8.75"
- - Platform Size: 19.75"L x 9.75"
- - Ramp Size: 12.5"L x 5"
- - Tray Size: 20.5"L x 19.25"W x 2.25"H
- - Cross wire spacing: 0.5"
- - Note: Not suitable for hamster
Package Includes:
- 1x Pet Habitat
- 1 x Manual
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Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
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Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
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Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week