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HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller with High Landscape Design
HKM-9641683 Showcase 1
HKM-9641683 Showcase 1
HKM-9641683 luxury 3-in-1 PU leather baby stroller in a bright modern nursery
Close-up of the brown PU leather seat, stitching and five-point safety harness of HKM-9641683
HKM-9641683 3-in-1 baby stroller on a park path at golden hour

Baby Strollers >>

HKM-9641683 Luxury 3-in-1 PU Leather Baby Stroller High Landscape Foldable Aluminum Frame Travel System with Carrycot and Car Seat


$899.99
Color Options:
Brown Brown 2 Coffee Monogram Gray Dark Grey White Orange Black Light Grey
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In Stock | Secure Checkout | Express Delivery

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HKM-9641683

HKM-9641683

Luxury 3-in-1 PU Leather Stroller

The HKM-9641683 is a 3-in-1 travel system that converts between a full-size stroller, a flat carrycot, and a click-in infant car seat on a single aluminum-alloy chassis. The elevated high-landscape seat lifts your baby to a clearer view while the PU leather upholstery wipes clean with a damp cloth. Front wheels swivel 360 degrees or lock straight, all four wheels carry independent shock absorption, and the frame folds in one motion so the whole system stands on its own. The five-point harness adjusts through three shoulder heights, and the two-panel canopy carries a UPF 50+ rating.

3-in-1 Travel SystemHigh Landscape SeatPU Leather5-Point HarnessAluminum FrameOne-Pull FoldAll-Wheel Suspension50 lbs Capacity

Key Features

Nine details that make the HKM-9641683 the one parents reach for every day.

3-in-1 Travel System

One chassis carries a stroller seat, a flat carrycot, and a click-in car seat. Swap units in seconds with the push-button adapters instead of buying and storing three separate products for the first years.

Elevated Landscape Seat

The raised seat sits roughly 22 inches above ground, so your baby looks out at the world instead of at wheel height, away from road dust, exhaust, and hot pavement.

PU Leather Upholstery

Supple PU leather gives the finish of a leather pushchair with the upkeep of a wipe-clean surface. Water beads on it rather than soaking in, so spills stay put and tidy.

Five-Point Safety Harness

A padded five-point harness secures shoulders, waist, and hips, with a magnetic chest buckle and three shoulder heights that follow your child as they grow.

Aluminum-Alloy Frame

The anodized aluminum-alloy chassis is cross-braced to spread impact away from the seat, staying rigid over curbs yet light enough to lift one-handed at the trunk.

All-Wheel Suspension

Independent spring suspension on each of the four wheels absorbs cobblestones, tree roots, and tram tracks before the vibration ever reaches the seat unit or your child.

One-Pull Compact Fold

A single pull collapses the frame, and the folded package stands upright on its own, so it stores in a hallway or closet without leaning against a wall for support.

360-Degree Swivel Wheels

Front wheels spin freely for tight turns and lock straight for gravel or long pavement. The lock is foot-operated, so no bending down is needed to engage it.

Large Underseat Basket

The deep basket swallows a diaper bag or a full grocery run, with a low front lip that keeps the load reachable without lifting the seat unit or waking a napping child.

Overview

Born to elevate every journey, from the very first day.

The HKM-9641683 is built for parents who want one system to cover the first few years rather than a new pushchair at every stage. It begins as a carrycot for a newborn, becomes a parent-facing or forward-facing stroller seat once your child sits up, and takes a click-in infant car seat for the drive to the car park. The elevated high-landscape seat is the thread that ties those modes together, holding your baby higher than a conventional pushchair so the view is better and the seat is closer to your own hands. Around that core sit the details that decide whether a stroller is pleasant to live with: PU leather that wipes down in seconds, a fold that works one-handed, four wheels with independent suspension, and a basket deep enough to skip the extra tote.

Every Stage, One Chassis

Seat, carrycot, and car seat, one frame.

HKM-9641683 every stage, one chassis

The stroller seat, the flat carrycot, and the click-in infant car seat all mount to the same aluminum-alloy chassis through push-button adapters, so switching between them takes seconds and every mode folds the same way.

Full Specifications

Every figure below is shown in US customary units first, with metric units alongside it

Model
HKM-9641683 | 3-in-1 Baby Stroller
Frame
Anodized aerospace aluminum alloy
Configurations
Stroller seat, carrycot, infant car seat
Stroller Weight
26.5 lb (12 kg), frame only
Upholstery
Water-resistant PU leather
Open Size
42 x 24 x 40 in (106.7 x 61 x 101.6 cm)
Folded Size
30 x 20 x 15 in (76.2 x 50.8 x 38.1 cm)
Seat Height
22 in (55.9 cm) above ground
Seat Width
13 in (33 cm)
Load Rating
50 lb (22.7 kg), up to about 4 years
Carrycot Limit
19.8 lbs (9 kg) flat newborn surface
Car Seat Range
4-35 lb (1.8-15.9 kg), base included
Handle Height
38-42 in (96-107 cm), push-button
Wheels
7 in front / 10 in rear (18 / 25 cm)
Tire Type
PU foam-filled, puncture-proof
Suspension
Independent springs on all four wheels
Brakes
Foot rear brake, red and green indicator
Harness
5-point, magnetic chest buckle
Canopy
Extendable, UPF 50+ rated

Comfort & Recline Details

Set the seat once, then let the stroller do the rest.

Comfort on a long walk comes down to how the seat holds your child and how little the ground reaches them. The backrest reclines through several positions and includes a near-flat setting for naps, moved by a one-hand mechanism quiet enough not to wake a sleeping baby. The PU leather is backed with an open-cell foam layer that lets air move through the seat in summer and holds warmth in cool months, and the liner reverses between plush velvet and cool-touch leather. The canopy extends with a UPF 50+ rating, while independent spring suspension on all four wheels takes the edge off roots.

Pro tip: Recline the backrest to the near-flat position before a nap rather than after your child falls asleep. The quiet one-hand mechanism makes the change without a jolt, and a flatter surface keeps the airway open on longer outings.

Daily Use & Care

Ten minutes of upkeep keeps the HKM-9641683 looking new.

Wipe the PU leather seat with a damp cloth after each outing. The surface is water-resistant, so spills bead up rather than soak in.

Clean the wheels and check the bearings every month. Hair and grit work into the axle and make the push feel heavy.

Inspect the five-point harness straps and both buckles before every trip, looking for fraying at the shoulder slots.

Lubricate the folding hinges and the push-button adapters every three months. A dry hinge is the usual reason a fold starts to bind.

Store the stroller indoors or under a cover. Prolonged sunlight dulls PU leather, and damp storage starts corrosion.

Empty and rinse the underseat basket regularly. Crumbs collect in the seams, and a heavy load left in place stretches the fabric.

Inspect the foam-filled tires for cuts and flat spots. They need no inflation, but a deep cut is a reason to replace the wheel.

Check the frame and handle fixings for looseness in the monthly once-over so the chassis stays rigid and the fold stays predictable.

What’s in the Box

Everything needed to get moving, right out of the box.

1 x Stroller Frame

Aluminum-alloy chassis with the one-pull folding mechanism

1 x Stroller Seat Unit

PU leather padded seat with the five-point harness

1 x Carrycot

Flat newborn unit up to 19.8 lbs (9 kg), ventilated base

1 x Infant Car Seat

Click-in carrier with base, for 4-35 lbs (1.8-15.9 kg)

1 x Canopy & Rain Cover

Two-panel UPF 50+ canopy plus a clear weather cover

1 x User Manual

Setup, mode changes, folding, and care instructions

Why Choose the HKM-9641683

Nine reasons parents choose the HKM-9641683.

One Chassis, Three Modes

Stroller seat, carrycot, and car seat share a single frame. You buy one system instead of three, and every mode folds, pushes, and parks exactly the same way.

Elevated View, Closer Reach

The high-landscape seat lifts your baby above wheel height and closer to your own hands, so interaction is easier and your back does far less work on a long walk.

Wipes Clean Instantly

PU leather is water-resistant and stain-repellent. A damp cloth is the whole cleaning routine, which matters a great deal on a stroller that is used every day.

A Steadier, Quieter Ride

Independent suspension on all four wheels plus foam-filled tires soak up cobblestones, roots, and paving joints before the jolt ever reaches a sleeping child.

Harness That Grows Up

The padded five-point harness adjusts through three shoulder heights with a magnetic chest buckle, so the fit stays right from toddler through to preschooler.

Light Yet Very Rigid

The anodized aluminum-alloy frame stays stiff over curbs while keeping the whole pushchair liftable with one hand at the trunk or on a flight of stairs.

Folds and Stands Alone

One pull collapses the frame, and the folded package stands on its own, so it stores in a hallway or closet without leaning against a wall to stay upright.

Room for the Whole Day

The extra-large underseat basket holds a diaper bag and a grocery run together, with access from both the front and the rear so nothing has to be unpacked first.

Built for Every Caregiver

Push-button handle adjustment spans 38 to 42 inches, so a tall parent and a grandparent both find a comfortable, secure grip on the very same afternoon walk.

Controls & Indicators

What each control on the HKM-9641683 does.

Folding Latch

One pull collapses the frame in seconds; the folded unit then stands upright on its own, so it stores without leaning on a wall

Rear Brake

Foot-activated pedal locks both rear wheels at once, with a red and green indicator so you can see the state at a glance

Handle Adjuster

Push-button release slides the handle between 38 and 42 inches, so a tall parent and a grandparent both find a comfortable grip

Swivel Lock

Foot-operated lever locks the front wheels straight for gravel and long pavement, or frees them to spin 360° for tight turns in a shop

Recline Lever

One-hand adjustment moves the backrest through several positions, including a near-flat setting for naps without waking the baby

Harness Buckle

Magnetic five-point chest clip latches with an audible click, and the shoulder slots move through three heights as your child grows

Frequently Asked Questions

Quick answers about the HKM-9641683.

What ages does the HKM-9641683 support?

The carrycot suits a newborn up to 19.8 lbs (9 kg). The stroller seat takes a child from around six months up to 50 lbs (22.7 kg). The car seat covers 4 to 35 lbs.

How do I clean the PU leather seat?

Wipe it with a damp cloth after each outing. For sticky marks, use a mild soap solution and air dry. It is water-resistant, so no machine washing is needed.

Can it fold with the seat still attached?

Yes. The seat can stay on the frame when folding forward-facing. For the most compact result, lift the seat off first and fold the bare chassis.

Does the car seat need a separate base?

One base is included. The carrier clicks into it, and extra bases can be bought if you want one in more than a vehicle.

What is the advantage of the high landscape design?

The seat sits roughly 22 inches above ground, giving your baby a broader view and keeping them further from road dust and exhaust.

How much assembly is required?

The frame arrives nearly complete. You fit the wheels, click the seat onto the adapters, and confirm the brake and harness before the first walk.

Quick Troubleshooting

Common HKM-9641683 issues and what to check first.

The frame will not fold

Check that the seat is upright and the basket is empty, then pull the folding latch firmly to the end of its travel. A dry hinge is the usual cause, so lubricate the fold joints if the mechanism still binds.

The wheels feel stiff or wobbly

Clear hair and grit from the axle and bearing, then add a drop of lubricant and spin the wheel by hand. Check that the wheel hub is seated fully on the axle, since a partly seated hub wobbles under load.

The harness will not buckle

Check both shoulder straps for a twist, which stops the two halves meeting, then clean the magnetic buckle with a dry cloth. Debris in the buckle recess is the common reason the clip no longer clicks.

It pulls to one side

Confirm that both front swivel wheels turn freely and that the swivel lock is in the same position on both sides. Check the rear brake is fully released, since a partly engaged brake drags on one wheel.

The leather looks dull

Wipe the surface with a damp cloth and let it air dry. A PU leather conditioner applied every few months restores the sheen; avoid alcohol-based cleaners, which strip the finish.

The car seat wobbles on the frame

Lift the carrier off the adapters, check both side latches for grit, then click it back down until you hear both sides engage. A partly seated adaptor is the usual cause of play, not a worn frame.

Certifications & Standards

Documented and built for the US and EU markets.

ASTM F833

US stroller safety standard for harness strength, braking and stability.

FMVSS 213

US child restraint performance standard for the included car seat and its base.

CPSIA

US limits on lead, phthalates and heavy metals in all child-contact materials.

EN 1888

European standard for wheeled child conveyances, with EN 1466 for the carrycot.

REACH

European chemical compliance for the PU leather, coatings and all dyed textiles.

ISO 9001

Quality management system applied across the production line and final check.

Before First Use

Run through these checks before the first stroll.

Unfold the frame and confirm the folding latch is fully engaged, then lift the handlebar gently to check the chassis is locked open.

Fit the wheels and spin each one by hand to confirm it turns freely and the hub sits flush against the axle.

Click the seat unit or the carrycot onto the adapters and pull up on it to confirm both sides are seated and locked.

Adjust the five-point harness to your child and check that the shoulder straps sit at or just above shoulder height with no twist.

Set the handle height for the main caregiver using the push button, then test the rear brake by pressing and releasing it with your foot.

Test the swivel lock on both front wheels and confirm it holds them straight before you set off on gravel or a slope.

Service & Policies

Coverage that lasts beyond the box.

Free Shipping on All Orders

Every order ships free with no minimum. Handling takes 0 to 1 business days Monday through Friday, transit runs 2 to 5 business days, and a tracking number is emailed as soon as the parcel leaves the warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, contact us and we will make it right.

30 Days Money-Back Guarantee

If you are not satisfied, request a return within 30 days of delivery for a full refund. The item should be unused and in its original packaging.

24 Months Warranty Service

The product carries a 24-month warranty from the delivery date against manufacturing defects, covering parts and labor. Normal-wear items such as tire tread and fabric surface are excluded.

Important Safety Notes

Read before the first HKM-9641683 stroll.

This HKM-9641683 is a wheeled child conveyance. Read the manual before the first stroll and practice folding and unfolding in an open area. Use the five-point harness whenever your child is in the seat, and do not leave a child unattended. Do not exceed the 50 lbs (22.7 kg) seat limit or the 19.8 lbs (9 kg) carrycot limit. Engage the rear brake whenever the stroller is stopped, and apply it before loading or unloading your child. Do not hang bags from the handlebar, since a loaded handle can tip the chassis backward. Keep the stroller away from stairs and open water.

Specifications and figures on this page are provided by the supplier and are shown for reference only; actual measurements vary with production batch. This page describes the product and is not safety advice. Confirm that the item suits your child and your local regulations before use, and read the manual supplied in the box.

3-in-1 travel system

One chassis,
three seats, four years.

A stroller seat, a flat carrycot and a click-in infant car seat all mount to the same anodized aluminum frame. The seat rides 22 inches off the ground so your child looks out at the street rather than at the wheel hubs, and the whole thing folds with one pull and stands up on its own in a hallway.

3-in-1One frame
22 inSeat height
50 lbUp to 4 years
HKM-9641683 luxury 3-in-1 PU leather baby stroller, three-quarter front view in a bright living room with oak floor
Every stage

Newborn to preschool,
same push.

The carrycot is a flat, padded bed for the first months, rated to 19.8 lb. The car seat is a 4–35 lb infant unit with its own base. The stroller seat takes over from there and carries to 50 lb, which is roughly four years. Each one drops onto the same chassis through a push-button adapter, so changing stage takes seconds and you never buy a second pushchair for the next child.

Chassis

One tube a side,
one brace under.

The chassis is one continuous tube down each side of the seat, joined by a single cross-brace underneath. There is no second frame and no extra leg, which is why the stroller folds flat instead of collapsing into a bundle of bars. The anodized finish is the same champagne gold on every tube.

1 tubeEach side
Cross-braceUnder the seat
AnodizedAlloy finish
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the two front swivel casters on pale marble
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the five-point harness and its center buckle
Harness

Five points,
one magnetic buckle.

Two shoulder straps, two lap straps and a crotch strap meet at a single center buckle with a magnetic chest pad, so there is one thing to open instead of four. The shoulder anchors move through three heights as the child grows, and the webbing is padded where it crosses the collarbone.

5-pointHarness
MagneticChest pad
3Shoulder heights
HKM-9641683 luxury 3-in-1 PU leather baby stroller, carrycot configuration beside a white crib in a nursery
Carrycot

A flat bed
for the first months.

The carrycot gives a newborn a level, padded surface instead of a reclined seat, which is what the first few months actually need. It rates to 19.8 lb and locks onto the same frame as the seat. The apron and the canopy are the same monogram canvas, so the stroller does not look half-dressed when you switch configurations.

19.8 lbCarrycot limit
FlatSleep surface
Click-inSwap
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the rear wheel and foot brake
Wheels

Seven up front,
ten at the back.

Four wheels, two sizes: seven inches at the front so they turn, ten at the back so they roll. All four carry cream five-spoke rims and foam-filled PU tires, which cannot puncture and never need pumping. Each wheel sits on its own spring.

7 / 10 inFront / rear
Foam-filledNo punctures
4Independent springs
Naps outside

Flat and level,
wherever you stop.

The carrycot is a rigid oval shell rather than a soft bag, so it keeps its shape when you set it down on grass or a bench. The canopy pulls over to shade the whole bed, and the leather trim along the rim means you can lift it by the edge without the fabric folding in on itself.

RigidOval shell
UPF 50+Canopy
19.8 lbRated to
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the leather-wrapped push handle
HKM-9641683 luxury 3-in-1 PU leather baby stroller, low view of the underseat storage basket between the wheels
Basket

Deep enough
for the whole run.

The underseat basket swallows a diaper bag or a full grocery run, and its front lip sits low so you can reach in without lifting the whole stroller. It hangs from the side tubes rather than resting on the axle, which keeps the load off the wheels and the frame balanced.

DeepBasket
Low lipEasy reach
Side-hungLoad path
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the black folding hinge on the frame
Fold

One pull,
and it stands.

A single pull on the release collapses the frame to 30 by 20 by 15 inches, and the folded package stands upright by itself, so it goes into a hallway or a closet without leaning against a wall. The hinge is a single black block with one release and one pivot: nothing else to unclip.

One-pullFold
30×20×15 inFolded
StandsUpright
HKM-9641683 luxury 3-in-1 PU leather baby stroller, three-quarter view standing in a walled courtyard
Seat height

Twenty-two inches
off the ground.

The seat rides at 22 inches, closer to a dining table than to a shop floor. That is high enough to keep a small child away from exhaust height and pavement dust, and high enough that they can see the street instead of staring at wheel hubs. The seat shell is 13 inches wide, which takes a winter coat without pinching.

22 inSeat height
13 inSeat width
50 lbLoad rating
Nine colorways

One chassis,
nine colorways.

Shown here in Coffee Monogram. The same stroller ships in nine colorways. Every finish keeps the cream wheels and black tires; the frame is champagne on the warm finishes and matt silver on the cool ones.

HKM-9641683 luxury 3-in-1 PU leather baby stroller, full view against a cream sandstone wall
Coffee MonogramShown here
BrownFrame + canopy + seat
Brown 2Frame + canopy + seat
OrangeFrame + canopy + seat
GrayFrame + canopy + seat
Dark GrayFrame + canopy + seat
Light GrayFrame + canopy + seat
WhiteFrame + canopy + seat
BlackFrame + canopy + seat
HKM-9641683 luxury 3-in-1 PU leather baby stroller, close view of the seat, harness and footrest
Canopy

One hood,
rated UPF 50+.

The hood is cut from the same fabric as the body, with a dark brown lining inside and a piped edge along the front. It pulls forward far enough to cover a sleeping child and carries a UPF 50+ rating, which matters more on a long summer walk than any other single feature. It folds back quietly when they want to look out.

UPF 50+Rating
LinedDark brown
PipedFront edge
Handle

Leather under
your palms.

The push bar is wrapped in the same PU leather as the seat, which stays cool in sun and grippy in rain, with a black centre grip where both hands land. Its height adjusts through a push-button from 38 to 42 inches, enough to cover a short parent and a tall one without either of them stooping.

38–42 inHandle height
PU leatherWrap
Push-buttonAdjust
HKM-9641683 luxury 3-in-1 PU leather baby stroller, standing on a park path at early morning
Specification

Every number, stated plainly.

Model
HKM-9641683 · 3-in-1
Frame
Anodized aerospace aluminum alloy
Configurations
Seat · carrycot · infant car seat
Weight
26.5 lb (12 kg), frame only
Upholstery
Water-resistant PU leather
Open size
42 × 24 × 40 in (106.7 × 61 × 101.6 cm)
Folded size
30 × 20 × 15 in (76.2 × 50.8 × 38.1 cm)
Seat height
22 in (55.9 cm) above ground
Load rating
50 lb (22.7 kg), up to about 4 years
Wheels
7 in front · 10 in rear (18 / 25 cm)
Tires
PU foam-filled, puncture-proof
Suspension
Independent springs, all four wheels
Brakes
Foot rear brake, red / green indicator
Harness
5-point, magnetic chest buckle
In the box

What arrives, and what to check.

Included

  • Aluminum chassis
  • Stroller seat
  • Flat carrycot
  • Infant car seat with base
  • Canopy and basket fitted

Before the first walk

Stand the frame up until the hinge clicks, fit the seat or carrycot onto the adapters, then set the handle to your height with the push-button.

Check the foot brake shows green when set, and that all four wheels sit flat before you load the basket.

Covered

HKM-9641683 luxury 3-in-1 PU leather baby stroller, dark studio, lit from the right, empty space on the left

Three seats.
One push.

HKM-9641683 · Hekomart

Anodized aluminum, PU leather.

HKM-9641683 carries a stroller seat, a flat carrycot and a click-in infant car seat on the same frame, each rated for its own stage: 19.8 lb in the carrycot, 4–35 lb in the car seat, 50 lb in the stroller seat. The seat rides 22 inches up, so a child looks out at the street rather than at the wheel hubs.

Four independent springs and foam-filled PU tires handle paving and park paths, the front casters swivel for shop aisles and lock straight for gravel, and one pull folds the frame to 30 by 20 by 15 inches where it stands up on its own. Champagne frame, monogram canvas, brown leather — shown here in Coffee Monogram, one of nine colorways.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

Thank you! Your message has been sent. We'll reply within 30 minutes during business hours.
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              Terms & Conditions

              Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...