Pet Houses & Cages >>
HKM-9856317 5-Tier Small Animal Cage with Hammock for Ferrets and Chinchillas, Heavy-Duty Steel Construction, Easy-Clean Design, 4 Doors, Mobile Wheels, Grey
Introducing the PawHut 50" 5-Tier Small Animal Cage, a thoughtfully designed habitat perfect for your ferrets and chinchillas. This spacious enclosure boasts a five-storey layout that provides ample vertical space for climbing, playing, and exercising, ensuring your furry friends can enjoy the freedom they crave.
The cage features a suspended hammock at the top, providing a cozy nook for your pets to nap and relax. With a robust heavy-duty steel construction, this cage ensures durability and scratch resistance, making it suitable for everyday use. The powder-coated frame also adds a sleek touch while offering long-lasting performance.
Accessibility is a breeze with four strategically placed doors that allow you to easily reach in to feed or interact with your pets. The pull-out bottom tray simplifies cleaning, making maintenance quick and hassle-free.
Equipped with mobile wheels, the PawHut 50" 5-Tier Small Animal Cage can be effortlessly relocated, allowing you to rearrange your living space according to your needs.
Overall dimensions measure 31.5" L x 20.5" W x 50.5" H, creating a safe and secure environment for your small animals. Invest in this versatile and practical small animal habitat that combines functionality with an attractive design. Upgrade your pet's living quarters with the PawHut 50" 5-Tier Small Animal Cage, model W2225P200802, and give them the space they deserve.
specification
Product Information
Product Code:
W2225P200802
Product Type:
General items
Product Name:
PawHut 50" 5 Tier Small Animal Cage, Ferret Cage, Large Totoro Cage with Hammock Fittings and Heavy Duty Wire, Small Animal Habitat with 4 Doors, Removable Tray, Grey
Origin:
China
Main Color:
grey
Main materials:
steel
Product dimensions
Assembly Length (in.):
31.50
Assembly Width (inches):
20.50
Assembly Height (in.):
50.50
Weight (lbs):
16.20
Package size
Length (in.):
32.70
Width (inches):
8.10
Height (in.):
24.00
Weight (lbs):
38.30
Features:
Spacious size: The large design of this pet cage provides a lot of height for your pet to be able to climb up to play and exercise. A suspended hammock is included to provide a comfortable nap spot at the top. The five-storey layout offers a spacious and comfortable living space.
Rolling Design: This chinchilla cage comes with wheels that roll it from one place to another, making it easy to rearrange your space.
Easy to clean: This ferret cage has a pull-out bottom tray that makes cleaning quick and easy. Four doors allow you to reach in and feed or pet your furry friend.
Quality Construction: This scratch-resistant chinchilla cage is made with a powder-coated steel frame that won't wear out easily in everyday use.
Small Pet Cage Information: Overall Dimensions: 31.5" L x 20.5" W x 50.5" H. Provides a safe and secure home for ferrets and chinchillas.
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week