Your Cart
Home Weekly Deals
Support
Shopping FAQs Contact Us
Account
Sign In / Register Order History
Free Shipping on All Orders
180 Days Purchase Protection
30 Days Money-Back Guarantee
24 Months Warranty Service
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black
HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black

Electric Scooters >>

HKM-S10M 55.9 Miles 60V 18Ah 1080Wh 2000W Dual-Motor Drive Long-Range Off-Road Electric Scooter - Black


$899.99
Travel Distance:
55.9+ Miles
Battery Capacity:
1080Wh
Motor Power:
2000W
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

Share This Product

Click an icon to share, or copy the link.

1 / 20
2026 Flagship Model

All-Terrian E-Scooter

A dual-wheel-drive electric scooter engineered through seven generations of relentless innovation — redefining off-road adventure and urban mobility with lightweight agility, cutting-edge technology, and uncompromising performance.

Gen-7 Drive System • 2000W Combined Output • 1080Wh Battery

Core Highlights

Performance without compromise

Every component of the HKM-S10M has been meticulously refined across seven generations to deliver a riding experience that sets a new benchmark in the electric scooter category.

Dual 1000W Motors

2000W combined peak output with dynamic torque distribution between front and rear wheels for superior traction on any surface.

1080Wh High-Capacity Battery

60V 18Ah lithium pack delivers 55.9–59.9 miles (90.0–96.4 km) range. Triple-layer protection ensures safety and longevity.

44.9 mph Top Speed

72.3 km/h maximum velocity with precision throttle response, engineered for both off-road exhilaration and efficient urban commuting.

Ultra-Lightweight at 59.5 lbs

27.0 kg total weight, achieved through advanced materials engineering. Exceptional portability without sacrificing structural integrity.

Carbon Fiber Springless Suspension

Proprietary system absorbs shocks 30% more effectively than conventional spring setups. 10-inch off-road tires for all-terrain dominance.

Dual Hydraulic Disc Brakes

Instantaneous stopping power with minimal lever effort. IP67-rated components ensure reliable performance in all weather conditions.


Powertrain Engineering

Gen-7 Drive System: Seven generations of refinement

The heart of the HKM-S10M is a meticulously evolved dual-motor architecture that balances raw power with intelligent energy management. After seven iterative generations, the drive system achieves a 15% improvement in energy efficiency compared to its predecessor, delivering seamless power across the entire speed range.

Dual 1000W Motors — 2000W Combined Peak Output

Each wheel is powered by an independent 1000W brushless DC hub motor, yielding a combined peak output of 2000W. This configuration provides exceptional torque for conquering inclines up to 50° — a capability that places the HKM-S10M in an elite class of high-performance electric scooters. The brushless motor design reduces internal friction, minimizes maintenance requirements, and extends operational life well beyond brushed alternatives.

In real-world terms, the dual-motor setup means you can accelerate smoothly from a standstill on a steep hill without losing momentum. The system intelligently balances load between the front and rear motors, preventing wheel slip on loose gravel, wet pavement, or uneven terrain.

50° incline capability • Instant torque delivery • Brushless efficiency

Dynamic Torque Distribution

The HKM-S10M employs an advanced torque vectoring algorithm that continuously monitors wheel speed, throttle input, and inertial sensors to distribute power optimally between the front and rear motors. When cornering, more torque is directed to the outer wheel for enhanced stability. During acceleration from a standstill, the rear motor receives priority to maximize traction, while the front motor engages progressively to prevent wheel lift. On loose surfaces, power is balanced evenly to maintain grip.

This intelligent system operates transparently — the rider simply experiences confident, predictable handling regardless of conditions. The technology is derived from principles used in high-performance all-wheel-drive vehicles, scaled and optimized for the unique dynamics of a stand-up electric scooter.

Real-time power modulation • Cornering stability • Adaptive traction control

Energy & Endurance

1080Wh battery with triple-layer protection

Range anxiety is eliminated with a high-density 60V 18Ah lithium battery pack that delivers 55.9–59.9 miles (90.0–96.4 km) on a single charge — enough for a full week of urban commuting or an extended off-road exploration session.

Triple-Layer Battery Protection System

Battery safety is paramount in high-performance electric vehicles. The HKM-S10M incorporates a sophisticated three-tier protection architecture:

Layer 1 — Overcharge & Discharge Prevention: The Battery Management System (BMS) continuously monitors individual cell voltages, preventing any cell from exceeding safe voltage thresholds during charging or dropping below critical levels during discharge. This not only prevents thermal runaway but also preserves cell health for consistent performance over hundreds of charge cycles.

Layer 2 — Active Temperature Regulation: Integrated thermal sensors track the battery pack temperature in real time. If temperatures approach operational limits, the system automatically moderates power output and, if necessary, initiates a controlled shutdown to protect the cells. This is especially critical during rapid charging or extended high-power draw scenarios.

Layer 3 — Impact-Resistant Casing: The battery enclosure is constructed from reinforced composite materials designed to absorb and dissipate impact energy, shielding the cells from physical damage in the event of a collision or drop. The casing also provides an IP67-rated seal against dust and water ingress.

Extends battery lifespan by up to 25% vs. industry standard

Rapid-Charge Technology & Smart Battery Management

Downtime between rides is minimized with rapid-charge capability. The smart BMS optimizes the charging curve — delivering higher current when the battery is at low state-of-charge and gradually tapering as it approaches full capacity. This approach reduces overall charge time while protecting long-term battery health. The system also features cell balancing, ensuring all cells within the pack maintain uniform voltage levels for maximum usable capacity.

The 1080Wh capacity (60V × 18Ah) represents a carefully optimized balance between energy density and weight. Lithium cells with high nickel content provide superior energy-to-weight ratios, contributing to the scooter's overall lightweight design while delivering industry-leading range figures.

Smart charging optimization • Cell balancing • Extended cycle life

Ride Quality

Carbon fiber springless suspension: A materials science breakthrough

Traditional spring-based suspension systems add weight, complexity, and maintenance requirements. The HKM-S10M takes a fundamentally different approach, leveraging the unique mechanical properties of carbon fiber composites to create a suspension that is simultaneously lighter, more responsive, and virtually maintenance-free.

How Springless Carbon Fiber Suspension Works

Carbon fiber composites exhibit an exceptional combination of high tensile strength and engineered flexibility. The HKM-S10M's proprietary suspension uses precisely layered carbon fiber elements that flex under load and return to their original shape with a controlled, damped motion. This eliminates the need for traditional coil springs, reducing unsprung weight and improving response time to surface irregularities.

The result is shock absorption that is 30% more effective than conventional spring-based systems, as measured by peak acceleration transfer to the rider over standardized bump tests. The carbon fiber elements also resist fatigue far better than metal springs, maintaining consistent performance over tens of thousands of cycles without sagging or requiring adjustment.

30% improved shock absorption • Fatigue-resistant • Zero maintenance

10-Inch Off-Road Tires — 10 in (25.4 cm)

Large-diameter 10-inch tires provide a substantial contact patch for improved grip on loose surfaces, while the aggressive tread pattern channels mud, gravel, and water away from the contact zone. The increased rolling diameter compared to smaller scooter wheels means less sensitivity to small obstacles like pebbles and cracks, translating to a smoother, more confidence-inspiring ride. The tires are tubeless, reducing the risk of sudden deflation from punctures and allowing for lower pressure operation when riding on particularly rough terrain.

Tubeless design • Aggressive tread • Enhanced obstacle rollover

Safety Systems

Dual hydraulic disc brakes & IP67 weather resistance

Safety is not an afterthought — it is engineered into every layer of the HKM-S10M, from the braking architecture to the environmental sealing that protects critical components year-round.

Dual Hydraulic Disc Brakes

Hydraulic disc brakes offer significant advantages over mechanical cable-actuated alternatives. The sealed hydraulic system transmits force from the lever to the caliper with minimal friction loss, resulting in more precise modulation and greater stopping power with less hand effort. Dual discs — one on each wheel — ensure balanced braking force distribution, reducing the risk of skidding or loss of control during emergency stops.

The brake rotors are constructed from stainless steel with a cross-drilled pattern that improves heat dissipation and clears water and debris from the pad surface. This means consistent braking performance even in wet conditions or during prolonged descents where brake fade might otherwise become a concern.

Instantaneous response • Low maintenance • All-weather consistency

IP67-Rated Component Sealing

The IP67 rating signifies complete protection against dust ingress (6) and the ability to withstand immersion in water up to 1 meter (3.3 ft) in depth for 30 minutes (7). In practical terms, this means the HKM-S10M's critical electronic components — including the motor controllers, BMS, throttle assembly, and display unit — are sealed against the elements. Riding through rain, puddles, or dusty trails will not compromise the scooter's electrical integrity.

This level of environmental protection exceeds what is commonly found in the electric scooter market, where many competitors offer only IP54 or IPX5 ratings that provide limited defense against moisture. The HKM-S10M is engineered for riders who refuse to let weather dictate their schedule.

Full dust protection • 1m water immersion rated • Year-round reliability

Design Philosophy

Aerodynamic precision meets functional ergonomics

The HKM-S10M's frame is a study in purposeful design — every curve, angle, and surface serves both aesthetic and functional objectives. The result is a scooter that looks as fast standing still as it feels at full throttle.

Sleek Aerodynamic Frame

The deck and stem profile have been optimized through computational fluid dynamics simulation to minimize aerodynamic drag at speed while maintaining ample standing space for the rider. The wide deck platform provides a natural, comfortable stance that reduces fatigue during long rides. Integrated cable routing keeps the exterior clean and free of exposed wiring, contributing to both the visual refinement and long-term durability by protecting cables from snagging or abrasion.

CFD-optimized profile • Wide deck platform • Integrated cable routing

Intuitive Controls & Customizable Riding Modes

The cockpit features an ergonomically optimized throttle and brake lever layout, with tactile feedback that allows the rider to maintain precise control without looking down. A bright, sunlight-readable display provides real-time information including speed, battery level, riding mode, and range estimation. Multiple riding modes — from Eco for maximum range to Sport for peak performance — allow the rider to tailor the scooter's behavior to the terrain and their preferences.

Sunlight-readable display • Multiple riding modes • Tactile controls

Technical Specifications

Complete specifications at a glance

Every specification of the HKM-S10M reflects a deliberate engineering choice, optimized through seven generations of iterative development.

Motor Power 2 × 1000W (2000W combined) Dual brushless DC hub motors
Battery 60V 18Ah (1080Wh) High-density lithium with BMS
Max Range 55.9–59.9 miles 90.0–96.4 km per charge
Top Speed 44.9 mph 72.3 km/h maximum
Max Incline 50° Dual-motor torque delivery
Net Weight 59.5 lbs 27.0 kg
Tire Size 10 in (25.4 cm) Off-road tubeless tires
Suspension Carbon Fiber Springless Proprietary composite design
Brakes Dual Hydraulic Disc Stainless steel rotors
Weather Rating IP67 Dust-tight & water immersion
Drive System Gen-7 15% improved efficiency
Global Support 3,000+ Partners Across 600+ cities worldwide

Frequently Asked Questions

Everything you need to know

Comprehensive answers to the most common questions about the HKM-S10M.

What is the real-world range of the HKM-S10M?

The HKM-S10M delivers a range of 55.9–59.9 miles (90.0–96.4 km) on a single charge under standard testing conditions. Real-world range depends on several factors including rider weight, terrain type, riding mode selected, ambient temperature, and average speed. In Eco mode on flat terrain with a 165-lb (75 kg) rider, the upper end of the range is achievable. Aggressive riding in Sport mode with frequent acceleration and hill climbing will reduce range toward the lower end of the spectrum. The 1080Wh battery capacity is among the largest in its class, providing peace of mind for extended journeys.

How does the carbon fiber springless suspension work, and what are its advantages?

Traditional suspension systems use coiled metal springs that compress and rebound to absorb shocks. The HKM-S10M replaces these with precision-engineered carbon fiber composite elements that flex under load and return to their original shape with a naturally damped motion. Carbon fiber offers an exceptional strength-to-weight ratio and exhibits progressive resistance — meaning it becomes stiffer as it flexes further, providing a smooth response to small bumps while resisting bottoming-out on larger impacts. Key advantages include: approximately 30% more effective shock absorption than steel spring systems, significant weight reduction, zero maintenance (no spring fatigue or sag over time), and corrosion resistance.

What does IP67 weather resistance actually mean for daily use?

The IP67 rating is defined by the International Electrotechnical Commission (IEC) and consists of two digits. The '6' indicates complete protection against dust ingress — no dust particles can penetrate the sealed components. The '7' indicates the ability to withstand immersion in water up to 1 meter (approximately 3.3 ft) in depth for 30 minutes without harmful effects. For daily use, this means you can confidently ride the HKM-S10M through rain, wet roads, puddles, and dusty or muddy trails without concern for electrical damage. However, IP67 does not mean the scooter is designed for prolonged underwater operation or high-pressure water jets. Routine care such as drying the scooter after wet rides will help maintain long-term reliability.

How fast can the battery be fully charged?

The HKM-S10M features rapid-charge technology that significantly reduces downtime compared to standard electric scooter chargers. The smart Battery Management System (BMS) dynamically adjusts the charging current based on the battery's state of charge — delivering higher current when the battery is depleted and gradually tapering as it approaches full capacity. A full charge from empty typically takes approximately 6–8 hours with the included charger. The BMS also performs cell balancing during the charging cycle, ensuring all individual cells maintain uniform voltage for maximum usable capacity and extended battery lifespan — up to 25% longer than industry-standard battery packs without active balancing.

Can the HKM-S10M really handle 50° inclines?

Yes. The dual 1000W motors (2000W combined peak output) generate exceptional torque that enables the HKM-S10M to climb inclines up to 50° under optimal conditions. A 50° slope corresponds to a gradient of approximately 119%, which is extremely steep — far beyond what most electric scooters can handle. It is important to note that real-world climbing performance depends on factors including rider weight, surface traction, battery charge level, and whether the rider maintains appropriate momentum. The dynamic torque distribution system automatically channels power to the wheel with the most grip, maximizing climbing capability on varied surfaces. For riders in hilly urban environments or mountainous off-road terrain, this climbing ability provides a meaningful advantage.

What maintenance does the dual hydraulic disc brake system require?

Hydraulic disc brakes are inherently lower maintenance than mechanical cable-actuated systems. The sealed hydraulic circuit means there are no cables to stretch or require adjustment over time. Routine maintenance consists primarily of periodic brake pad inspection and replacement when the friction material wears thin — typically every 500–1,500 miles (800–2,400 km) depending on riding style and terrain. The stainless steel rotors are resistant to corrosion and warping. We recommend checking brake fluid levels annually and bleeding the hydraulic system if the lever feel becomes spongy, though under normal use this is infrequently needed. The cross-drilled rotor design helps maintain consistent performance by clearing debris and dissipating heat effectively.

Is the 59.5-lb (27.0-kg) weight manageable for carrying and storage?

At 59.5 lbs (27.0 kg), the HKM-S10M strikes a carefully considered balance between structural durability and portability. This weight is achieved through the use of advanced lightweight materials including the carbon fiber suspension components and high-strength aluminum alloy frame elements. For context, electric scooters with comparable power output (2000W dual motors) and battery capacity (1080Wh) typically weigh between 65–85 lbs (29.5–38.5 kg). The folding mechanism allows the stem to collapse for easier storage in a car trunk, closet, or under a desk. While 59.5 lbs may not be considered ultra-portable for frequent stair carrying, it is notably manageable for a performance-oriented dual-motor scooter of this capability class.

What makes the Gen-7 Drive System different from previous generations?

The Gen-7 Drive System represents the culmination of seven iterative engineering cycles, each refining the power delivery architecture. Key advancements in Gen-7 include: a 15% improvement in overall energy efficiency compared to the Gen-6 system — achieved through optimized motor winding geometry, reduced internal resistance in the controller circuitry, and refined firmware algorithms that minimize energy waste during partial-throttle operation. The Gen-7 system also introduces enhanced dynamic torque distribution with faster response times (sampling wheel speed and inertial data at over 1,000 times per second), and improved thermal management that allows sustained high-power output without overheating. These refinements are transparent to the rider but result in noticeably smoother acceleration, more predictable handling, and extended range from the same battery capacity.


Worldwide Service Network

Globally trusted, locally supported

With over 3,000 authorized service partners across 600+ cities worldwide, expert maintenance and genuine replacement parts are never far from reach. Every service partner undergoes rigorous training and certification to ensure your HKM-S10M receives care that meets factory standards.

3,000+ Authorized Service Partners in 600+ Cities

Our global service network spans major metropolitan areas and regional centers, ensuring that wherever your adventures take you, professional support is available. Each authorized partner maintains an inventory of genuine HKM-S10M replacement parts and has access to proprietary diagnostic tools. From routine inspections to component replacements, your scooter is serviced by technicians who understand its engineering at a granular level.

Certified technicians • Genuine parts • Global coverage

Purchase with Confidence

Customer-first policies

Every HKM-S10M purchase is backed by comprehensive coverage designed to provide complete peace of mind.

Free Shipping on All Orders

Complimentary standard shipping on every HKM-S10M order with full tracking and insured delivery.

180 Days Purchase Protection

Comprehensive coverage against manufacturing defects for a full 180 days from the date of delivery.

30 Days Money-Back Guarantee

Not completely satisfied? Return the HKM-S10M within 30 days for a full refund — no questions asked.

24 Months Warranty Service

Industry-leading two-year warranty covering all major components including motors, battery, and frame.


The 2026 HKM-S10M is not merely a vehicle — it is a statement of technological mastery, born from seven generations of relentless innovation and engineered for those who demand precision without compromise. Join thousands of riders worldwide who trust the HKM-S10M to transform every ride into an adventure.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

Thank you! Your message has been sent. We'll reply within 30 minutes during business hours.
Compare0

              Terms & Conditions

              Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...