Pet Supplies>>
HKM-311827 Multi-Level Cat Tower with Avocado-Shaped Platform and Cozy Condo
Introducing the HKM-311827 Multi-Level Cat Tower, a delightful haven designed for your feline friends. This cat tower combines functionality and fun, featuring an engaging avocado-shaped platform along with various cozy areas that cater to your cat’s climbing, resting, and playing needs.
The overall dimensions of this stylish cat tower are 23.5" x 23.5" x 49", making it a perfect fit for any space in your home. The large base ensures stability, while the sturdy supporting posts provide a solid structure for long-term use. Your cat will enjoy lounging on the spacious top perch, or they can explore the small jumping platform and the inviting moon-shaped platform, which together create an adventurous playground.
Crafted from engineered wood covered in soft, plush fabric, the HKM-311827 offers a comfortable environment for your pet. The premium plush fabric provides a cozy touch that your cat will appreciate. Additionally, maintenance is simple, making it easy to keep this cat tree in great shape.
This cat tower is not just a place to play; it also considers your cat's natural instincts. Equipped with wear-resistant jute scratching posts, the scratching board, and a self-grooming brush help fulfill your pet's desire to scratch while keeping your furniture safe from damage. The thoughtful design includes rounded edges, minimizing the risk of injury, allowing your cat to explore and play without worry.
For added fun, the tower features charming pom-poms, which spark your cat's curiosity and encourage interactive play. With the HKM-311827 Multi-Level Cat Tower, your cat will have a dedicated space that combines comfort, exercise, and entertainment, all in one beautifully designed structure. Elevate your pet's living experience with this multi-functional cat tree that meets their needs and enriches their daily life.
| Color | Multi-color |
| Material | Engineered Wood, Fabric |
| Overall Dimensions | 23.5" x 23.5" x 49" |
| Avocado-shaped Platform Dimensions | 18.5" x 13" |
| Top Perch Diameter | 15" |
| Small Round Platform Diameter | 7.5" |
| Scratching Board Dimensions | 9.5" x 7.5" |
| Net Weight | 30 lbs |
| Package Includesï¼?/strong> | 1 x Cat Tree |
| 1 x User Guide |
â—?Various Cozy Spots:
This multi-level cat tower features a wide comfortable perch, an avocado-shaped platform, a small jumping platform, and a moon-shaped platform, catering to your cat's needs for climbing, resting, and playing. Plus, it also comes with a cat house for added privacy and a sense of security.
â—?Premium Plush Fabric:
Crafted with skin-friendly and soft teddy fleece and plush fabric, this cat tree offers a super comfortable touch. These high-quality materials not only provide ultimate comfort for your cat but are also easy to clean and maintain.
â—?Release Cat's Scratching Instinct:
This avocado cat climbing frame features premium scratching posts with wear-resistant jute rope, providing an ideal area for your cat to scratch. Moreover, the cat self-grooming brush and scratching board also help to fulfill their natural instinct and keep your furniture safe.
â—?More Exquisite Details:
Equipped with rounded edges to reduce the risk of injury and sturdy supporting posts for stability, this cat climbing furniture is safe to use. Plus, the fun pompoms add more interactive fun to your cats.
â—?Stable Frame and Dimensions:
This freestanding cat tree is supported by a wide round base and sturdy supporting posts, which is sturdy for long-term use. The overall dimensions are 23.5" x 23.5" x 49" (L x W x H).
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
