Pet Supplies >>
HKM-354835 Portable Breathable Dog and Cat Backpack Carrier with Adjustable Straps and Leg Out Design
Introducing the HKM-354835 Portable Breathable Dog and Cat Backpack Carrier, a stylish and functional solution for pet owners on the go. This pet carrier bag is designed to provide comfort and convenience for both you and your furry friends.
Crafted from durable and washable polyester, the HKM-354835 ensures that it withstands everyday use while remaining easy to clean. The open top design, featuring a legs-out structure, allows your pet to enjoy the fresh air while staying securely contained. With easy-access side zips and an elastic top closure, it provides quick entry and exit for your beloved companion.
To ensure comfort during your travels, this backpack is well padded and features fully adjustable straps. The internal leash attachment adds an extra layer of security, allowing you to keep your pet safe while exploring together. Whether you prefer wearing the carrier on your front or back, the adjustable straps make it easy to achieve an ideal fit.
This backpack is suitable for pets weighing between 1-5 kg, accommodating pets up to 5 kg in capacity, making it perfect for smaller dogs and cats. Choose from a variety of colors including orange, green, and dark blue to find the one that good suits your style.
With its medium to hard hardness and practical design, the HKM-354835 Portable Breathable Dog and Cat Backpack Carrier is an essential accessory for pet owners who love to travel. Enjoy quality time with your pet while ensuring their comfort and safety on every adventure.
Overview
New and high-quality dog carrier bag
Durable and washable
Open top pet pouch carrier with legs out design
Easy-access side zips, elastic top closure, breathable mesh
fabric Well padded to ensure comfort for both you and your pet
Fully adjustable straps, with internal leash attachment
Can be worn on your front or back
Specification
Size: suitable for 1-5kg
Material: Polyester
Capacity: 3-5kg pet
pattern: plain
Hardness: medium to hard
Specification: orange, green, dark blue
Color: M code, L code
Package Content
1*backpack
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
