Pet Supplies>>
HKM-377363 Stair-Shaped Cat Tree with 4 Steps, Sisal Scratching Post for Indoor Cats and Dogs, Gray
Introducing the HKM-377363 Stair-Shaped Cat Tree, an ideal addition to your home for both cats and small dogs. Designed with four steps, this innovative cat tree provides a comfortable and accessible way for your furry friends to reach higher surfaces such as couches or beds.
Crafted from sturdy E1-certified particle board, the cat tree features a soft faux fur covering, ensuring a cozy and safe climbing experience for your pets. The sisal scratching post is a great feature that allows your cats to sharpen their claws, keeping them engaged while protecting your furniture from scratches.
This stair-shaped design not only promotes play and exercise but also offers a relaxing spot for your pets to rest. The varying heights of the platforms make it suitable for pets of all ages, especially older or disabled cats dealing with arthritis, pain, or hip dysplasia, allowing them to access higher areas with ease.
With dimensions of 23.5 inches in length, 16 inches in width, and 23.30 inches in height, the HKM-377363 Cat Tree is compact yet functional, supporting a maximum load of 110 pounds. Each step measures 16 inches wide and 6 inches long, providing ample space for your pets to climb comfortably.
Enhance your home and provide your pets with a dedicated space for climbing, scratching, and lounging with this practical and stylish cat tree. Whether for playtime or naptime, this stair-shaped cat tree is a thoughtful investment in your pet's well-being.
Specification
Product Information
Item Code:W2225P217050
Product Type:General Item
Product Name:PawHut Cat Tree with 4 Steps for High Beds Couch, Cute Stair Shaped Cat Tree for Indoor Cats or Dogs w/ Sisal Scratching Post, Climbing, Playing, Gray
Place of Origin:China
Main Color:Gray
Main Material:Particle Board
Product Dimensions
Assembled Length (in.):23.50
Assembled Width (in.):16.00
Assembled Height (in.):23.30
Weight (lbs.):17.50
Package Size
Length (in.):24.40
Width (in.):5.90
Height (in.):16.50
Weight (lbs.):19.00
Product Features
- Solid Construction: Made of E1-certified particle board, this indoor cat tree is covered with warm and soft faux fur to provide a safe, cozy climbing space for kitty.
- Sisal Post: This modern cat tree is great for your cats to sharpen their claws, and as a distraction, it easily protects your furniture from damage. Each post is wrapped with sisal rope that won't wear down quickly.
- Shaped Like Pet Stairs: This indoor cat tower gives your cats independence to access couches, ledges, and high spaces. The varying platform heights help indoor cats sleep, exercise, relax, scratch, and play.
- Optimal Choice: This small stair-shaped cat tree is optimal for older or disabled cats suffering from arthritis, pain, and hip dysplasia and helps small, older, recovering animals reach higher spots.
- Stair-Shaped Cat Tree Info: Overall Size: 23.5" L x 16" W x 23.25" H. Each Step Size: 16" W x 6" L. Max Load: 110 lbs.
-
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
