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HKM-497107 Portable Folding Pet Playpen for Small Animals - Indoor/Outdoor Exercise Cage with Breathable Mesh Design
Introducing the HKM-497107 Portable Folding Pet Playpen, designed specifically for small animals. This versatile exercise cage is perfect for both indoor and outdoor use, providing a secure space for your pets to play and explore.
With a breathable mesh design, this playpen allows for optimal ventilation, ensuring your pets remain comfortable while preventing any unpleasant odors from forming. The transparent mesh also means you can easily watch and interact with your furry friends, whether you're at home or away.
The HKM-497107 features an automatic pop-up mechanism, allowing for simple and quick setup. When playtime is over, it folds back into an ultra-compact size of approximately 8.6 inches. This portability makes it incredibly convenient for pet owners who love to travel, giving you peace of mind that your small pets are safe and secure without the fear of them running around.
Constructed from durable polyester fabric, this playpen is easy to clean and maintain, ensuring it stays looking good for a long time. The unfolded dimensions of 120cm x 38cm (47in x 15in) provide ample space for various small animals, such as hamsters, chinchillas, guinea pigs, ferrets, squirrels, and rabbits, making it a great choice for pet owners with multiple small pets.
Choose from a variety of colors, including pink, black, and blue, to suit your personal style or your pet's personality. Elevate your pet's playtime experience with the HKM-497107 Portable Folding Pet Playpen, where comfort, convenience, and fun come together!
Overview:
Breathable pet fence: transparent mesh design, can watch and interact with pets in any hotel, well ventilated to prevent the accumulation of peculiar smell
-Automatic pop-up: Simple settings, automatic pop-up, to create a playground for pets. It can be easily folded back in a few seconds when not in use
-Portable: It can be reduced to an ultra-mini size (approximately 8.6 inches) and packed in a backpack, making it convenient to carry a pet without worrying about him/her running around.
-High-quality material: Made of durable polyester fabric, easy to clean. And unfolded size 120cm*38cm/47in*15in(W*H) -Small
Animal Playpen: Suitable for small pets such as hamsters, chinchillas, guinea pigs, ferrets, squirrels and rabbits, from limited to small cages and provide enough space for activities.
Product information:
Material: Cloth
Product Category: Pet Nest
Whether the source of patented goods: No
Color: Pink¡ªOPP bag, black OPP bag, blue OPP bag, pink cloth bag, black cloth bag, blue cloth bag, please contact customer service
Main downstream platforms: other
Packing list:
Fence X1
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The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
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Manufacturing Defects
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Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
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How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
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Request a return within 30 days of delivery.
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Every part warranted for two full years.
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Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
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