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HKM-6121427 two-tier kettle with steel boiler and glass chamber, three-quarter view
HKM-6121427 stacked unit from the front with 100 degrees on the panel
HKM-6121427 chamber with the pierced grid visible through the glass
HKM-6121427 panel close-up with tea icon, readout and keys
HKM-6121427 chamber handle and spout profile
HKM-6121427 boiler handle and spout detail
HKM-6121427 base plate and coupling

Electric Kettles >>

HKM-6121427 Adjustable Temperature Electric Kettle for Japanese Hot Water and Turkish Coffee with Cordless Design and Keep Warm Feature


$199.99
Configuration:
Standard
Color Options:
Silver
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

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HKM-6121427 · Electric Kettles · Two Tiers, Steel Boiler, Glass Brewer

Steel Boiler, Glass Brewer, Stacked

HKM-6121427 is a two-tier kettle: a brushed steel boiler on the base, and a glass brewing chamber that sits on top of it with its own handle, lid and a stainless basket hanging inside. The base carries a black panel with a tea-leaf icon, a three-digit readout, a °C/°F key, a timer key and a power key.

It suits a table where tea is brewed at the table rather than in the kitchen: water boils in the lower tier, the upper chamber holds the leaf, and the two stack into a single column that can be carried by either handle. The steel boiler keeps the water hot; the glass chamber shows the colour of the infusion.

At a Glance

  • Type — two-tier kettle: steel boiler and glass brew chamber
  • Boiler — brushed stainless, cordless on a corded base
  • Chamber — clear glass with a stainless infuser basket
  • Panel — black strip with readout, unit key, timer key, power key
  • Readout — three digits, 100 °C in the photographs
  • Published figures — capacity and wattage are not stated

Materials and Construction

The lower tier is stainless steel with a vertical brush, drawn as a straight cylinder that turns in at the foot onto a narrow base ring. Its handle is a slim tapered blade that rises from the shoulder and narrows toward the top, and the spout is a short beak cut into the collar at the same height.

The upper tier is glass: a short cylinder with a steel rim at its foot and a flat steel lid with a knurled knob. The basket hangs from the lid on a stem, and the glass base of the chamber is pierced with a ring of holes — the grid visible in the photographs — which is what lets the liquor drain down into the boiler.

  • The chamber's grid is a stainless plate with concentric rings of holes, set inside the steel foot.
  • The lid and basket lift together, so the leaf comes out with the lid.
  • The base panel is a black strip across the front with the display in the centre.

How It Works

Water goes into the steel boiler, which is set on the base and heated; the panel shows the temperature in three digits and the timer key starts a count. Leaf goes into the glass chamber, the chamber is set on the boiler, and once the water is up the chamber fills through the grid and the tea steeps in view.

The two handles are the practical detail: the lower one is for lifting the boiler, the upper one for lifting the chamber with the brewed tea, so the pot can be poured from either tier. Lifting the chamber off the boiler stops the infusion, since the leaf stays in the basket above the water line.

No capacity and no wattage are published, so neither is given. The listing's own description covers Japanese hot water and Turkish coffee, which is a reminder that the boiler is a general hot-water vessel and the chamber is the tea-specific part.

Placement and Use

The stack is tall — two tiers plus a base — so it wants open counter rather than a shelf under a cabinet, and the base should sit with the panel toward the user. Leave clearance at both spouts, since the chamber and the boiler pour on the same side.

  • Fill the boiler below its collar; the chamber's grid needs clear space above the water.
  • Seat the chamber squarely so the grid sits level and drains evenly.
  • Lift the chamber by its handle rather than the lid knob, which carries the basket.

Included and Optional

Standard Supply Steel boiler, glass brew chamber with lid and basket, corded base
Optional Not published, confirm before ordering
Not Included Cups, tea, descaling agent

Colours and Finishes

One finish is sold: brushed stainless steel for the boiler and the chamber's rim and lid, clear glass for the chamber, and a black panel on the base. The listing carries a single silver colour value, which describes the steel rather than the glass.

The only other colour on the object is the amber of the tea seen through the glass, which is the point of using glass for the upper tier at all. No coating is named for the steel, so both tiers are recorded as brushed stainless.

Care and Maintenance

Descale the boiler with white vinegar and water when a film appears, then boil fresh water and rinse twice. The glass chamber and its basket wash by hand; a brush clears the mesh, and the pierced grid needs a rinse to keep the holes open.

Wipe the steel with a cloth along the brush and dry it, and wipe the base panel rather than washing it. Neither tier nor the base should be immersed, and the chamber should be left off the boiler to dry so the grid and rim are not kept wet.

Specifications

Model HKM-6121427
Boiler Brushed stainless steel, cordless on the base
Chamber Clear glass, steel rim, pierced stainless grid
Basket Stainless mesh, hangs from the chamber lid
Panel Black strip, three-digit readout, four keys
Functions Temperature display, timer, °C/°F toggle, power
Capacity Not published, confirm before ordering
Power Not published, confirm before ordering

Frequently Asked Questions

How Does the Tea Get into the Boiler?

Through the pierced grid in the base of the glass chamber. The chamber sits on the boiler, the water rises through the holes, and the leaf stays in the basket above the grid.

Can the Two Tiers Be Used Separately?

Yes. The steel boiler works on its own as a hot-water kettle, and the glass chamber can be carried to the table with the brewed tea, since it has its own handle and spout.

What Does the Panel Show?

A three-digit temperature, 100 °C in the photographs, with a tea-leaf icon at the left and keys for the unit, the timer and power. It is a black strip across the front of the base.

How Much Water Does It Hold?

The listing does not publish a capacity for either tier, so no figure is given. The boiler is filled below its collar, and the chamber needs headroom above the grid.

Is the Chamber Glass or Plastic?

Glass — the wall is clear and the rim is steel, and the grid is stainless at its foot. The lid is steel with a knurled knob.

Is It Dishwasher Safe?

No. Both tiers and the base are hand wash, and the base should be wiped rather than washed.

Shipping, Returns and Warranty

Every HKM-6121427 is backed by coverage designed to protect your investment.

Free Shipping on All Orders

Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

HKM-6121427 · two-tier kettle · brushed steel boiler and glass brew chamber · panel with timer

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

Thank you! Your message has been sent. We'll reply within 30 minutes during business hours.
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