Pet Supplies>>
HKM-697171 Indoor Outdoor Dog Playpen with 24 Panels and Lockable Door, Adjustable Pet Exercise Fence, Black
Introducing the HKM-697171 Indoor Outdoor Dog Playpen, a versatile solution designed for pet owners looking to create a safe and engaging environment for their dogs. This playpen features a 24-panel design which allows for flexible configurations; whether you want a rectangle, square, or L-shaped setup, the possibilities are endless.
One of the standout features is the ability to use the panels separately, effectively transforming them into two distinct pet enclosures. This adaptability makes it an excellent option not just for playtime, but also as a partition to keep your pets contained in specific areas of the house or yard.
Accessing the playpen is convenient, thanks to the three step-through doors, each equipped with secure latches to ensure your pets can come and go easily. Crafted from durable steel tubes and wires, this playpen is built to withstand daily use while providing a secure environment for dogs of varying sizes—perfect for those with shoulder heights up to 23.6 inches.
For added stability, the playpen comes with ground stakes, ensuring it stays in place both indoors and outdoors. When it’s time to pack up, the foldable design simplifies storage, allowing the playpen to be conveniently stashed away.
The HKM-697171 Indoor Outdoor Dog Playpen boasts impressive overall dimensions, measuring 220.5” L x 157.5” W x 44.5” H in its large configuration, adaptable to fit spaces of various sizes. Each single panel measures 31.5” W x 44.5” H, with a door size of 15” W x 29.3” H providing ample access for your furry friends.
This playpen not only serves as a perfect romping ground but also offers peace of mind by keeping your pets safe and secure. Whether for playtime or as a partition, the HKM-697171 is an ideal addition to any pet owner's essentials.
Features:
- - 24-panel build that can be set up in a rectangle, square, L-shaped, or other shapes
- - Can also be used separately as two pet enclosures
- - An excellent romping ground that also works as a partition
- - Three step-through doors with latches for easy in and out
- - Made of steel tubes and steel wires
- - With ground stakes for stability
- - Suitable for small to large dogs, with a shoulder height of up to 23.6"
- - Easy assembly
Specification:
- - Color: Black
- - Material: Steel
- - Overall Dimensions: 220.5" L x 157.5" W x 44.5" H (7 x 5 Panel)
- - Overall Dimensions: 252" L x 126" W x 44.5" H (Rectangle)
- - Overall Dimensions: 189" L x 189" W x 44.5" H (Square)
- - Single Panel: 31.5" W x 44.5" H x 0.6" D
- - Door: 15" W x 29.3" H
- - Ground Stake: 50" L
- - Foldable Size: 44.5" L x 32.3" W x 14.2" H
- - Bar Spacing: 2.2" W x 7.1" H
Package Includes:
- - 1 x Pet Playpen
- - 24 x Connecting Rods
- - 1 x Instruction Manual
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
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UPS
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FedEx
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Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
