Your Cart
Home Weekly Deals
Support
Shopping FAQs Contact Us
Account
Sign In / Register Order History
Free Shipping on All Orders
180 Days Purchase Protection
30 Days Money-Back Guarantee
24 Months Warranty Service
HKM-9311827 Commuter Electric Scooter 500W - main product image
HKM-9311827 Commuter Electric Scooter 500W - view 2 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 3 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 4 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 5 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 6 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 7 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 8 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 9 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 10 of 11
HKM-9311827 Commuter Electric Scooter 500W - view 11 of 11

Electric Scooters >>

HKM-9311827 500W Motor 48V 10.4Ah Battery 25 Mile Range 10-Inch Tires Front Drum and Rear Disc Brakes Foldable Urban E-Scooter


$549.99
Color:
- Black
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

Share This Product

Click an icon to share, or copy the link.

1 / 11

HKM-9311827 · 500W · 48V · 10.4Ah · 499.2Wh · 25 mi · 220 lb · 10-Inch Tires · 15.5 mph · About 5.5 hours to full

A 500W Rear Hub Motor and the 48V Pack Pull the City Week HomeThe Whole City Week on One Charge

The HKM-9311827 is a folding urban electric scooter with a 500W brushless hub motor in the rear wheel and a 48V 10.4Ah pack worth 499.2Wh. The maker rates 15.5 mph (25 km/h) at the top and up to 25 miles (40 km) per charge, and at 42 pounds (19 kilograms) the frame lifts easily into a trunk or onto a train rack. Twin front spring shocks, 10-inch pneumatic tires, a front drum brake and a rear disc brake with E-ABS cover the city loop.

The HKM-9311827 is built for the daily city loop: a 500W rear hub motor for the hill and the loaded deck, a removable 499.2Wh pack that charges indoors, and a frame that folds in one motion for the trunk. The 10-inch pneumatic tires roll smooth on pavement, the twin front spring shocks take the sting out of broken asphalt, and the LCD display keeps speed, battery and the riding mode in one glance. A headlight, turn signals front and rear and a taillight keep the scooter seen after dark.

Numbers follow the product photos and the maker's own page for this machine: a 500W rear hub motor, a 48V 10.4Ah pack worth 499.2Wh, 15.5 mph (25 km/h) and up to 25 miles (40 km) per charge. An earlier draft carried a 36V pack, a 22 mph figure and full suspension; the photos show front shocks only, and this page follows the maker's specs on every count.

At a Glance

  • Model — HKM-9311827 | Folding Urban Scooter
  • Motor — 500W brushless hub motor in the rear wheel
  • Battery — 48V 10.4Ah removable lithium pack
  • Capacity — 499.2Wh by the arithmetic
  • Top Speed — 15.5 mph (25 km/h)
  • Range — Up to 25 miles (40 km)
  • Charging — About 5.5 hours to full
  • Wheels — 10-inch pneumatic tires
  • Suspension — Twin front spring shocks
  • Brakes — Front drum and rear disc with E-ABS
  • Display — LCD with eco, normal and sport modes
  • Lights — Headlight, turn signals front and rear, taillight
  • Load — 220 lb (100 kg) max, 42 lb (19 kg) net
  • Folding — One-step folding frame

Frame, Motor and Deck

The frame wears matte black aluminum alloy over a slim deck with a grey grip pad that takes both feet. The stem folds at the base latch in one motion for the trunk, the train rack or a closet corner, the kickstand parks the scooter at the curb, and the whole machine lifts at 42 pounds.

The 500W brushless hub motor sits in the rear wheel and pulls with quiet, even acceleration from a stop. The maker rates 15.5 mph (25 km/h) at the top and a 20 percent grade, enough for the city overpass ramps, and the throttle at the right bar modulates the pace.

The 10-inch pneumatic tires roll smooth on pavement and grip the wet street, and twin front spring shocks - one at each fork leg - take the sting out of broken asphalt and curb cuts. The firm rear keeps the handling quick in traffic.

  • 500W brushless hub motor in the rear wheel
  • 48V 10.4Ah removable lithium pack worth 499.2Wh
  • 15.5 mph (25 km/h) top speed by the maker's rating
  • 10-inch pneumatic tires on both wheels
  • Twin front spring shocks, one at each fork leg
  • Front drum brake and rear disc brake with E-ABS
  • Headlight, turn signals front and rear, taillight
  • One-step folding frame at 42 pounds net

A drum brake at the front wheel and a disc brake at the rear keep stops short and predictable, with E-ABS steadying the slowdown. The headlight lights the path, the turn signals front and rear mark the way, and the taillight glows after dark.

Battery, Range and Charging

The 48V 10.4Ah lithium pack stores 499.2Wh of energy - 48 volts times 10.4 amp-hours - and lifts out to charge indoors while the scooter stays parked. The maker rates up to 25 miles (40 km) per charge; hills, cold weather, rider weight and the pace you hold all move the real figure, so plan the main run first and keep some pack in reserve for the way back, and treat the 25-mile figure as the top of the band rather than the everyday run.

A full charge takes about 5.5 hours on the included charger at any standard wall outlet. The management system balances the cells and guards against over-current and over-discharge, and charging indoors at room temperature keeps the pack honest through the seasons. Store it around half charge if the scooter sits unused for a month, and top it up every few weeks so the cells stay balanced.

The LCD display at the bars keeps speed, battery and the riding mode in one glance, with eco, normal and sport modes for the traffic and the open stretch alike. The 500W rear hub motor runs quiet through the city grid, and the fold drops the whole 42-pound package into the trunk when the ride is done.

Who It Fits and How It Rides

The HKM-9311827 fits the city commuter who wants a light, honest scooter: 25 miles of rated range covers the work week, 42 pounds (19 kilograms) makes the stairwell and the train rack easy, and the fold turns the whole machine into one carry for the trunk or the office corner.

It is a pavement machine rather than a trail toy: 10-inch pneumatic tires and front shocks for the broken street, a firm rear end for quick handling in traffic, and lights for the evening run.

  • Work-week commutes up to 25 miles from home
  • Stairwells and train racks at a 42 pound carry
  • Evening runs under the headlight and turn signals
  • Trunk and office corners with the one-step fold
  • Eco mode for errands and sport mode for the open lane

What's in the Box

Scooter HKM-9311827 folding scooter, arrives mostly assembled
Removable Battery 48V 10.4Ah pack lifts out to charge indoors
Charger Wall charger for the 48V lithium pack
User Manual Safety, setup and care instructions
Quick-Start Guide One-page setup checklist for the first ride
Warranty Service Card Service and support contacts
Assembly Toolkit Allen keys and wrenches for the stem hardware
Spare Screws Set Extra fasteners for fenders and accessories
Cleaning Cloth Wipes the deck and frame clean after wet rides
Reflectors Kit Front and rear reflectors for low-visibility rides

Before the first ride: match the parts against the list, set the stem height and lock the clamp, practice the fold until the latch clicks clean, bed in the drum and disc brakes with a few slow stops, and charge the pack full. Keep the carton for a month in case anything comes back to us.

Colors and Finish

The scooter wears matte black from the stem to the fenders, with a grey grip pad across the deck and a small brand mark in white and gold on the stem. The amber reflector on the rear swingarm and the red taillight on the rear fender are the only bright marks on the whole machine.

The black finish keeps the profile low, and the matte panels shrug off the scuffs of daily locking and lifting. The LCD lights the cockpit at the bars after dark.

Battery Care and Maintenance

Check the folding latch and the stem clamp before every ride: lock the clamp, give the stem a firm tug, and make sure the latch clicks. Bed in the front drum and the rear disc with a few slow stops before the first loaded run, and check the 10-inch pneumatic tires weekly for cuts and firm pressure.

Charge the 48V 10.4Ah pack indoors at room temperature and unplug when it is full - about 5.5 hours on the included charger at any standard wall outlet. Keep the charge port covered between rides, wipe the deck and the wheels after wet evenings, and store the pack around half charge if the scooter sits unused for more than a month. Fit the front and rear reflectors for the low-visibility rides.

Specifications

Model HKM-9311827 | Folding Urban Electric Scooter
Motor 500W brushless hub motor (rear wheel)
Battery 48V 10.4Ah lithium pack, removable
Battery Capacity 499.2Wh by the arithmetic of 48V x 10.4Ah
Top Speed 15.5 mph (25 km/h)
Range Up to 25 miles (40 km) per charge
Charging Time About 5.5 hours
Wheels 10-inch pneumatic tires
Suspension Twin front spring shocks
Brakes Front drum brake and rear disc brake with E-ABS
Display LCD display with eco, normal and sport modes
Lighting Headlight, turn signals front and rear, taillight
Max Load 220 lb (100 kg)
Net Weight 42 lb (19 kg)
Max Slope 20% grade (about 11 degrees)
Water Resistance IPX5 rating
Folding One-step folding frame
Color Black

Frequently Asked Questions

How much assembly is required?

The scooter arrives mostly assembled. Raise the stem, lock the folding clamp, fit any handlebar hardware that shipped detached, and charge the pack before the first ride. The toolkit covers the stem bolts, and the fold takes a minute to learn.

How far will it go on one charge?

The maker rates up to 25 miles (40 km) per charge from the 48V 10.4Ah pack worth 499.2Wh. Hills, cold weather, rider weight and the pace you hold all move the real figure, so plan the main run first and keep some pack in reserve for the way back home at the end of the day.

How fast does it go?

The maker rates 15.5 mph (25 km/h) at the top from the 500W rear hub motor, with eco, normal and sport modes on the LCD. The throttle at the right bar modulates the pace without the jumpy feel. Check your local rules before riding on public roads or shared paths.

What are the brakes and the suspension like?

A drum brake at the front wheel and a disc brake at the rear keep stops short and predictable, with E-ABS steadying the slowdown. Twin front spring shocks take the sting out of broken asphalt; the rear stays firm over the wheels, which keeps the handling quick and the package light.

How much does it weigh and how much does it carry?

The scooter weighs 42 pounds (19 kilograms) net and the maker caps the load at 220 pounds (100 kilograms). At that weight the stairwell and the train rack stay easy, and the folded one-step frame lifts into a trunk with one hand at the end of the day.

Does it fold, and is it easy to take along?

Yes. The frame folds at the stem base in one motion when the latch is released, for the trunk, the train rack or a closet corner. Check that the latch is fully locked before every ride. The kickstand parks the scooter between stops, and the folded package fits the trunk of a car.

Service and Policies

Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.

Free Shipping on All Orders

Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

HKM-9311827 · folding urban electric scooter · 500W brushless hub motor in the rear wheel · 48V 10.4Ah removable lithium pack worth 499.2Wh · 15.5 mph (25 km/h) top speed · up to 25 miles (40 km) per charge · 10-inch pneumatic tires · twin front spring shocks · front drum brake and rear disc brake with E-ABS · LCD display with eco, normal and sport modes · headlight, turn signals front and rear and taillight · 220 lb (100 kg) max load at 42 lb (19 kg) net · one-step folding frame · about 5.5 hours to full charge · matte black from the stem to the fenders, and the 499.2Wh pack keeps the city week moving on one charge. The fold drops the stairwell carry to one hand, the front shocks take the sting out of broken asphalt, and the drum-and-disc pair keeps every stop short from the first block to the last stop of the day.

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

Thank you! Your message has been sent. We'll reply within 30 minutes during business hours.
Compare0

              Terms & Conditions

              Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...