Pet Supplies>>
HKM-980691 Large Two-Tier Hamster Cage with Wheels, Storage Shelf, Ramps, Water Bottle & Accessories for Small Pets
Introducing the HKM-980691 Large Two-Tier Hamster Cage – the perfect sanctuary for your small pets that combines function, comfort, and style. This spacious cage is thoughtfully designed with a two-tier layout that provides ample room for your furry friends to explore and play. Featuring ramps and a variety of engaging accessories, including a cozy hut, seesaw, water bottle, and food dish, it encourages natural behaviors while promoting their health and vitality.
In addition to its engaging design, this hamster cage also prioritizes organization. The handy storage shelf and large top platform allow you to keep all your small animal supplies neatly arranged and easily accessible, making it a smart choice for both pet owners and pets alike.
Designed for visibility and ventilation, the HKM-980691 features metal wire for reliable airflow and transparent plastic panels that make observing your pets a breeze. With two large front doors, interacting with your pets is simple and convenient.
Mobility is another key feature of this cage. Equipped with four wheels, including two with brakes, moving the cage around your home is effortless, providing your pets with a varied and enriching living space.
The overall dimensions of the HKM-980691 are 34.3" W x 16.9" D x 39.8" H, accommodating a weight capacity of 44 lbs on the shelf and 11 lbs on the top. This versatile cage is suitable for dwarf hamsters, gerbils, Syrian hamsters, and rats, making it an excellent choice for a variety of small pets. Assembly is required, but the benefits it offers your pets are well worth the effort. Create a dynamic and safe habitat for your beloved companions with the HKM-980691 Large Two-Tier Hamster Cage.
Details
- - Spacious and Engaging: This large hamster cage features a two-tier design with lots of room, ramps, and several accessories, such as a hut, seesaw, water bottle, and food dish, to meet their natural behavior while keeping their vitality
- - Handy Storage: Keep all your small animal supplies neatly organized with a convenient storage shelf and a large top platform, making this wooden hamster cage both functional and space-efficient
- - Clear and Ventilated: Equipped with metal wire for ample ventilation, transparent plastic panels for easy observation, and two large front doors for easy interaction with your pets, this gerbil cage ensures a healthy and visible space for your pets
- - Mobile Convenience: Equipped with four wheels (two with brakes), this mouse cage can be easily moved around your home, ensuring your pet's varied and enriching space
- - Small Animal Cage Info: Overall Dimensions: 34.3" W x 16.9" D x 39.8" H. Weight Capacity: 44 lbs. (shelf), 11 lbs. (top). Assembly required. Suitable for a dwarf hamster, gerbil, Syrian hamster, and rat
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.
Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.
Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.
Our U.S. Shipping Partners
USPS
Official national carrier with nationwide coverage.
UPS
Fast and reliable ground and express shipping.
FedEx
Express delivery with real-time tracking.
DHL eCommerce
Efficient parcel delivery for e-commerce shipments.
Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.
Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.
How We Can Help
Product Guidance
Our experts help you choose the right product.
Order Assistance
Modify orders, track shipments, or speed up delivery.
Warranty & Returns
Start claims or returns quickly and easily.
Technical Troubleshooting
Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week
