Electric Scooters >>
HKM-F5M Electric Scooter 350W 36V 18Ah 648Wh 21.7 mph 31.9 lb Hydraulic Damping 21700 Cells Puncture Liner Tyres
HKM-F5M · electric scooters · see the specifications below (metric and US units listed) · 31.9 lb (14.5 kg)
Hydraulic Damping and Pneumatic Tyres on a 31.9 lb Frame31.9 lb Long Range 36.9 Miles 265 lb
The F5M makes lightweight commuting feel effortless. At 30.8 pounds it folds, carries, and stows without a second thought, yet still returns up to 36.9 miles on a single charge. The F5M is built for riders who measure range in days, not trips.
Its 648Wh battery - the largest in the F-series - stretches a single charge to 36.9 miles, enough to cover the week without hunting for a plug.
A 350W single motor drives the deck with smooth, quiet assist. The throttle response stays predictable through every takeoff, and the power carries you up to speed without drama.
At a Glance
- Model — HKM-F5M | Extended-Range Electric Scooter
- Motor Power — 350W (nominal)
- Battery — 36V 18Ah / 648Wh (10S5P 21700)
- Range (Max) — 36.9 mi (59 km)
- Top Speed — 21.7 mph (35 km/h)
- Braking System — Front electronic + rear mechanical disc
- Tire Type — 8-inch pneumatic with puncture liner
- Frame Material — 6061-T6 aerospace aluminum
- Suspension — Front & rear hydraulic damping
- Net Weight — 31.9 lb (14.5 kg)
- Max Rider Load — 265 lb (120 kg)
- Water Resistance — IP54
Frame, Motor and Deck
The 36V 18Ah battery rides low in the deck for a stable stance, holding 648Wh of energy.
The management system balances the cells and protects the pack against overdraw. Up to 36.9 miles on a single charge covers the week and then some.
Hills, wind, and rider weight all move the real number, but the headroom is there. A front electronic brake scrubs speed first, backed by a rear mechanical disc for firm, predictable stops that stay consistent ride after ride.
- Motor Power: 350W (nominal)
- Battery: 36V 18Ah / 648Wh (10S5P 21700)
- Range (Max): 36.9 mi (59 km)
- Top Speed: 21.7 mph (35 km/h)
- Braking System: Front electronic + rear mechanical disc
- Tire Type: 8-inch pneumatic with puncture liner
8-inch pneumatic tires with a puncture liner smooth out broken pavement and shrug off the glass you cannot always dodge. LED lighting keeps the rider visible after dark.
Battery, Range and Charging
The 350W single motor and a low, balanced deck make the ride feel planted the moment both feet land.
The 648Wh pack keeps the glide going for up to 36.9 miles on a single charge. The braking system brings every ride to a controlled, predictable stop, with a lever feel that stays consistent from the first stop to the last.
The 6061-T6 aerospace frame keeps weight manageable for stairs and trunk loading, and the finish shrugs off the daily scuffs that would mark cheaper builds.
A 648Wh pack is the difference between watching the gauge and forgetting it is there. Nearly all commutes fall well inside the 36.9-mile range.
Who It Fits and How It Rides
The 350W single motor pulls from the back wheel for a planted, predictable takeoff, front electronic and rear disc braking delivers confident stopping, LED lighting keeps the lane visible after dark, and a water-resistant build shrugs off light rain.
Built to slip into the daily routine, not interrupt it. Ten minutes a month keeps the 36.9-mile range where it belongs.
- The beam lights the lane ahead without blinding oncoming riders
- IP54-rated seals keep splashes and light rain out of the electronics and battery bay
- The 6061-T6 aerospace aluminum frame keeps weight down while holding up to the daily
- Arrives mostly assembled - torque-check the stem and charge first
What's in the Box
HKM-F5M ships in one carton with the the product and the parts listed above. Check each item against the list before the first use, and keep the carton for the first month in case something has to go back.
Color and Finish
The 36V 18Ah pack holds 648Wh and fills from a standard wall outlet with the supplied charger - no disassembly, no special equipment.
Real-world range runs 19.7 to 36.9 miles depending on rider and cargo weight, terrain, and temperature, and cold weather trims capacity until the pack warms.
Battery Care and Maintenance
Charge soon after a ride rather than parking it warm and full, which ages the cells faster. Store the scooter indoors at room temperature, and keep the charge-port cover closed so dust and moisture stay out of the electronics.
Confirm the battery is charged and the system is powered on, then check all connectors are seated. A connector left half-seated is a common no-power cause.
Check the tires for cuts and embedded debris first. A sudden range drop usually points to the battery or terrain. Check pad and rotor condition; if the lever still reaches the bar, have the circuit serviced.
Wet performance is the true test of any brake system. Tighten the folding latch and stem clamp; a quarter turn usually finds it. A creak is information, not a defect.
Specifications
| Model | HKM-F5M | Extended-Range Electric Scooter |
| Motor Power | 350W (nominal) |
| Battery | 36V 18Ah / 648Wh (10S5P 21700) |
| Range (Max) | 36.9 mi (59 km) |
| Top Speed | 21.7 mph (35 km/h) |
| Braking System | Front electronic + rear mechanical disc |
| Tire Type | 8-inch pneumatic with puncture liner |
| Frame Material | 6061-T6 aerospace aluminum |
| Suspension | Front & rear hydraulic damping |
| Net Weight | 31.9 lb (14.5 kg) |
| Max Rider Load | 265 lb (120 kg) |
| Water Resistance | IP54 |
| Charging Time | 5.5 hours (0-100%) |
| Lighting | Front LED (3W) + rear brake LED |
| Display | LED console (speed, battery, mode) |
| Color | Black |
Frequently Asked Questions
How much assembly is required?
Mostly assembled: torque-check the stem and handlebars, confirm the brakes bite, and charge before the first ride. The stem bolt is the one connection you should never second-guess.
How far will it go on one charge?
Up to 36.9 mi (59 km) per charge from the 648Wh pack. Rider and cargo weight, terrain, and temperature are the big three variables to watch.
How fast does it go?
The pace is set for city-legal riding - confirm your local rules and regulations before riding on public paths or roads.
Is it foldable?
Yes - the deck folds in seconds for carrying, trunk storage, and closet parking. Folded flat, it slides into surprisingly tight spaces.
Can it ride in the rain?
Light rain is fine - wipe it dry afterward, keep the charge port closed, and never soak the battery bay.
What accessories are included?
A charger, user manual, and fitting toolkit ship in the box. Everything in the box list ships in the same carton as the scooter.
Service and Policies
Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.
Free Shipping on All Orders
Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.
180 Days Purchase Protection
Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.
30 Days Money-Back Guarantee
Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.
24 Months Warranty Service
The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.
HKM-F5M · Electric Scooters · 350W · 36V 18Ah · 36.9 mi · 21.7 mph · Front electronic + rear mechanical disc · 8-inch pneumatic with puncture liner · 6061-T6 aerospace aluminum · Front & rear hydraulic damping · 31.9 lb · 265 lb · IP54 · 5.5 hours · Front LED + rear brake LED · LED console · Black
Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.
The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.
What Is Covered
Manufacturing Defects
We replace items with material or workmanship flaws at no charge.
Performance Failures
Free repair or replacement if the product fails under normal use.
Accidental Damage
One-time courtesy replacement at a reduced price.
Zero Hidden Fees
All shipping costs for replacements and returns are covered.
How to File a Claim
How This Differs from the Warranty
The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.
We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.
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Return Eligibility
30-Day Window
Request a return within 30 days of delivery.
Original Condition
Unworn or unused, with tags and original packaging.
Proof of Purchase
A receipt or order number is required.
Fast Refund
Refund processed within 10 business days.
How to Start a Return
Returns & Exchanges Overview
Damages & Exchanges
Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.
We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.
The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.
What the Warranty Covers
Comprehensive Coverage
Every part warranted for two full years.
Free Repair or Replacement
Whichever is faster, at no cost to you.
Quick Turnaround
Claims assessed within 1 business day.
Transferable
Warranty follows the product, not the owner.
How to File a Warranty Claim
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Delivery Process
Delivery Time Summary
Cancellations & Taxes
You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.
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Step-by-step solutions for product issues.
Contact Information
24/7 Phone
+1 (209) 280-3200
support@hekomart.com
Address
3401 Dale Rd, Modesto, CA 95356
Support Hours
Available 24 hours a day, 7 days a week