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Electric Scooters >>

HKM-F5S Electric Scooter 350W 36V 18Ah 648Wh 21.7 mph 34.2 lb Hydraulic Damping 8-Inch Pneumatic Tyres 43% Less Vibration


$749.99
Travel Distance:
- 34.2+ Miles
Battery Capacity:
- 648Wh
Motor Power:
- 350W
Quantity

In Stock | Secure Checkout | Express Delivery

Product Inquiry

📞 +1 (209) 280-3200
✉️ support@hekomart.com
We typically respond within 1 hour, 24/7.

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HKM-F5S · electric scooters · 18Ah / 648Wh (metric and US units listed) · 34.2 lb (15.5 kg)

A 34.2 lb Commuter With Hydraulic Damping and a 36.9 Mile Range34.2 lb Scooter Cuts Vibration 18Ah

The F5S makes lightweight commuting feel effortless. At 34.2 pounds it folds, carries, and stows without a second thought, yet still returns up to 36.9 miles on a single charge. The F5S pairs a 648Wh pack with hydraulic damping for a ride that stays composed on rough pavement and still stretches to 36.9 miles on a single charge.

The 350W rear-drive motor pulls from the back wheel for a planted takeoff, and 8-inch pneumatic tires with a puncture liner smooth out the daily grind.

Eight F5S details that make an extended-range daily rider work. A 350W brushless hub motor drives the rear wheel, so the front stays light for steering while the rear grips and pushes for a planted takeoff.

At a Glance

  • Model — HKM-F5S | Extended-Range Electric Scooter
  • Motor Power (Nominal) — 350W
  • Battery Voltage — 36V
  • Battery Capacity — 18Ah / 648Wh
  • Cell Configuration — 10S4P 21700 Li-Ion
  • Range (Max) — 36.9 mi (59 km)
  • Range (Real-World Avg) — 34.2 mi (55 km)
  • Top Speed — 21.7 mph (35 km/h)
  • Max Climb Angle — 30°
  • Braking System — Front electronic + rear mechanical disc
  • Tire Type — 8-inch pneumatic with puncture liner
  • Frame Material — 6061-T6 aerospace aluminum

Frame, Motor and Deck

The throttle response is tuned smooth and predictable. The 36V 18Ah pack holds 648Wh on a 10S4P arrangement of 21700 cells, balancing capacity with a low center of gravity for a stable stance.

Up to 36.9 miles on a single charge, with a real-world average around 34 miles depending on rider, terrain, and temperature.

Treat the figure as a planning point. A 21.7 mph governed top speed sits in the city comfort zone - quick enough for the commute without ever feeling rushed.

  • Motor Power (Nominal): 350W
  • Battery Voltage: 36V
  • Battery Capacity: 18Ah / 648Wh
  • Cell Configuration: 10S4P 21700 Li-Ion
  • Range (Max): 36.9 mi (59 km)
  • Range (Real-World Avg): 34.2 mi (55 km)

Front and rear hydraulic damping absorbs 43% more vibration than spring setups, keeping the ride composed on cracked pavement and longer rides easier on the hands and feet.

Battery, Range and Charging

The 350W rear-drive motor pulls from the back wheel for a planted, predictable takeoff, 8-inch pneumatic tires with a puncture liner roll smooth over broken pavement, and a 30-degree gradeability climbs ramps without a run-up.

A 3W headlight lights the lane after dark, IP54 seals keep light rain outside, and the 6061-T6 aerospace frame keeps every gram honest.

Built to slip into the daily routine, not interrupt it. The low deck and rear-drive motor make the ride feel planted the moment both feet land.

The suspension filters out broken pavement, and the long-range pack keeps the glide going. Hydraulic damping cuts vibration by 43% versus spring suspensions, so longer rides stay easier on the hands and feet.

Who It Fits and How It Rides

Ten minutes a month keeps the 36.9-mile range where it belongs. Wipe the deck and stem with a damp cloth after wet rides - no pressure washer, ever.

Solvents dull the finish; water is enough. Check the folding latch is fully locked before every ride. A loose latch clicks under load - lock it and the noise disappears.

  • 8-inch pneumatic tires with a puncture liner roll smooth over broken pavement and shrug
  • Arrives mostly assembled - torque-check the stem and charge first
  • The 6061-T6 aerospace frame keeps weight down to 34.2 pounds for stairs and trunk
  • The finish shrugs off daily scuffs that would mar cheaper models

What's in the Box

HKM-F5S ships in one carton with the the product and the parts listed above. Check each item against the list before the first use, and keep the carton for the first month in case something has to go back.

Color and Finish

The 36V 18Ah pack holds 648Wh and fills to 80% in about 4.5 hours from a standard wall outlet with the included 42V/2A charger - no disassembly, no special equipment.

Real-world range runs 34.2 to 36.9 miles depending on rider and cargo weight, terrain, and temperature, and cold weather trims capacity until the pack warms.

Battery Care and Maintenance

Charge soon after a ride rather than parking it warm and full, which ages the cells faster. Store the scooter indoors at room temperature, and keep the charge-port cover closed so dust and moisture stay out of the electronics.

Confirm the battery is charged and the system is powered on, then check all connectors are seated. A connector left half-seated is a common no-power cause.

Check the pneumatic tire pressure first - a soft tire drags and trims range. After that, a sudden range drop usually points to the battery or terrain.

Check the disc pad and electronic brake; if the lever still reaches the bar, have the circuit serviced. Wet performance is the true test of any brake system.

Specifications

Model HKM-F5S | Extended-Range Electric Scooter
Motor Power (Nominal) 350W
Battery Voltage 36V
Battery Capacity 18Ah / 648Wh
Cell Configuration 10S4P 21700 Li-Ion
Range (Max) 36.9 mi (59 km)
Range (Real-World Avg) 34.2 mi (55 km)
Top Speed 21.7 mph (35 km/h)
Max Climb Angle 30°
Braking System Front electronic + rear mechanical disc
Tire Type 8-inch pneumatic with puncture liner
Frame Material 6061-T6 aerospace aluminum
Suspension Front & rear hydraulic damping (43% vibration reduction)
Net Weight 34.2 lb (15.5 kg)
Max Rider Load 265 lb (120 kg)
Folded Dimensions 42 × 17 × 19 in
Deck Dimensions 20.5 × 6.7 in
Water Resistance IP54
Charging Time 4.5 hours (0–80%)
Charger Output 42V / 2A
Display LED console (speed, battery, mode)
Lighting Front LED (3W) + rear brake LED
Cycle Life ~800 cycles to 70% retention
Color Black

Frequently Asked Questions

How much assembly is required?

Mostly assembled: torque-check the stem and handlebars, confirm the brakes bite, and charge before the first ride. The stem bolt is the one connection you should never second-guess.

How far will it go on one charge?

Up to 36.9 mi (59 km) per charge from the 648Wh pack, with a real-world average around 34 miles. Rider and cargo weight, terrain, and temperature are the big three variables.

How fast does it go?

The pace is set for city-legal riding - confirm your local rules and regulations before riding on public paths or roads.

Is it foldable?

Yes - the deck folds in one step for carrying, trunk storage, and closet parking. Folded flat, it slides into surprisingly tight spaces.

Can it ride in the rain?

Light rain is fine - the IP54 rating keeps splashes out. Wipe it dry afterward, keep the charge port closed, and never soak the battery bay.

What accessories are included?

A 42V/2A charger, user manual, and fitting toolkit ship in the box. Everything in the box list ships in the same carton as the scooter.

Service and Policies

Coverage that lasts beyond the box. Orders ship free with a tracking number in 2 to 5 business days. From delivery, the product is protected for 180 days against manufacturing defects and transit damage, returnable within 30 days for a full refund, and covered by a 24-month parts-and-labor warranty on manufacturing defects. Four policies, one idea: ship it free, protect it for 180 days, take it back for 30, and stand behind it for two years.

Free Shipping on All Orders

Every order ships free. Handling Time: 0-1 business days (Monday to Friday). Transit Time: 2-5 business days (Monday to Friday). A tracking number is emailed as soon as the parcel leaves our warehouse.

180 Days Purchase Protection

Your purchase is protected for 180 days from the delivery date against manufacturing defects and damage in transit. If something arrives wrong, we make it right.

30 Days Money-Back Guarantee

Not completely satisfied? Request a return within 30 days of delivery for a full refund. We keep the process simple and hassle-free.

24 Months Warranty Service

The product is covered by a 24-month warranty from the delivery date against manufacturing defects. Coverage includes parts and labor; normal-wear items are excluded.

HKM-F5S · Electric Scooters · 350W · 36V · 18Ah · 10S4P 21700 Li-Ion · 36.9 mi · 34.2 mi · 21.7 mph · 30° · Front electronic + rear mechanical disc · 8-inch pneumatic with puncture liner · 6061-T6 aerospace aluminum · Front & rear hydraulic damping · 34.2 lb · 265 lb · 42 × 17 × 19 in · 20.5 × 6.7 in · IP54 · 4.5 hours · 42V · LED console · Front LED + rear brake LED · ~800 cycles to 70% retention

Every product we offer includes a 180-day purchase protection plan at no additional cost. This coverage extends beyond a standard warranty, reflecting our confidence in product quality and our ongoing commitment to your satisfaction.

The protection plan is designed to provide practical help in real-world situations. Whether you encounter a manufacturing issue, a performance problem, or an unexpected accident, our team is ready to assist with clear, fair solutions.

What Is Covered

Manufacturing Defects

We replace items with material or workmanship flaws at no charge.

Performance Failures

Free repair or replacement if the product fails under normal use.

Accidental Damage

One-time courtesy replacement at a reduced price.

Zero Hidden Fees

All shipping costs for replacements and returns are covered.

How to File a Claim

1
Contact Us
Reach out with your order number and a brief description of the issue.
2
Quick Review
Our team evaluates your claim fairly and efficiently.
3
Resolution
Most claims are resolved within 48 hours.
4
Replacement/Repair
We repair or replace your item free of charge.

How This Differs from the Warranty

The 180-day purchase protection includes accidental damage and performance failures that are typically not covered by a standard warranty. It provides an additional layer of support during the first six months after purchase, giving you greater confidence and peace of mind.

Please Note: During the 180-day protection period, we cover all shipping costs for replacements and returns. There are no hidden fees.

We want you to be completely satisfied with your purchase. If for any reason you are not fully happy, you may return your item within 30 days of delivery for a full refund. No lengthy forms, no unnecessary questions.

Our return policy is built on a simple principle: if the product is not right for you, we will make it right. We understand that online shopping involves trust, and we work hard to earn that trust with every order.

Return Eligibility

30-Day Window

Request a return within 30 days of delivery.

Original Condition

Unworn or unused, with tags and original packaging.

Proof of Purchase

A receipt or order number is required.

Fast Refund

Refund processed within 10 business days.

How to Start a Return

1
Contact Us
Email info@hekomart.com to request a return.
2
Receive a Prepaid Label
We send you a return shipping label at no cost.
3
Ship the Item
Send it to: 3401 Dale Rd, Modesto, CA 95356.
4
Receive Your Refund
Processed within 10 business days after approval.

Returns & Exchanges Overview

Countries ServedUnited States
Returns AcceptedDefective & non-defective
ExchangesAccepted
Product ConditionNew only
Return Window30 days
Return MethodIn store, by mail
Return LabelIncluded, free
Restocking FeesNone
Refund Processing Time10 business days

Damages & Exchanges

Please inspect your order as soon as it arrives. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right. For exchanges, the fastest option is to return the original item and place a new order for the replacement.

Refund Reminder: Once approved, refunds are processed within 10 business days. The time it takes for the funds to appear in your account may vary by bank.

We believe in the quality of our products, and we want you to share that confidence. Every product is backed by a 24-month warranty covering all structural and functional components, including zippers, buckles, straps, and fabric integrity.

The warranty is designed to be simple and accessible. You only need your proof of purchase to begin a claim, and our team will assess the issue promptly. If a manufacturing issue arises, we will make it right.

What the Warranty Covers

Comprehensive Coverage

Every part warranted for two full years.

Free Repair or Replacement

Whichever is faster, at no cost to you.

Quick Turnaround

Claims assessed within 1 business day.

Transferable

Warranty follows the product, not the owner.

How to File a Warranty Claim

1
Contact Support
Send us a message with your proof of purchase.
2
Assessment
Claims typically assessed within 1 business day.
3
Repair or Replacement
We repair at no charge or ship a new one.
4
Enjoy
Your product is back in proper working order.
Good to Know: Our warranty process is simple and straightforward. You only need your proof of purchase to get started.

Every order ships free—no minimums, no hidden fees. We currently deliver across the United States and are actively working to expand to more countries. We partner with reliable U.S. courier services to ensure your order arrives safely and on time.

Our delivery process is designed for transparency. From the moment you place your order to the moment it reaches your door, you receive clear updates at every stage. We carefully inspect each product before dispatch, and we provide tracking information as soon as your order ships.

Our U.S. Shipping Partners

USPS

Official national carrier with nationwide coverage.

UPS

Fast and reliable ground and express shipping.

FedEx

Express delivery with real-time tracking.

DHL eCommerce

Efficient parcel delivery for e-commerce shipments.

Delivery Process

1
Order Placed
Your order is confirmed and entered into our system.
2
Processing & Quality Check
Handling time: 0–1 business days (Mon–Fri).
3
Shipping Transit
Transit time: 2–5 business days (Mon–Fri).
4
Delivered
Your package arrives with full tracking.

Delivery Time Summary

Handling Time0–1 business days
Transit Time2–5 business days
Order Cut-Off Time05:00 PM EST
Shipping CostFree on all orders

Cancellations & Taxes

You may cancel your order at any time before it ships. All product prices include applicable taxes, and there are no additional VAT or customs fees for orders delivered within the United States.

Please Note: All products go through a short handling process before shipping, which is why there is a brief processing time on orders. We appreciate your patience.

Whether you have a question, need help with an order, or just want some advice, our support team is available around the clock. We don't just respond to messages—we work with you to find real solutions that fit your needs.

Our support specialists are trained to handle a wide range of requests, from product recommendations to technical troubleshooting. No matter the question, you can expect a professional and friendly response.

How We Can Help

Product Guidance

Our experts help you choose the right product.

Order Assistance

Modify orders, track shipments, or speed up delivery.

Warranty & Returns

Start claims or returns quickly and easily.

Technical Troubleshooting

Step-by-step solutions for product issues.

Contact Information

24/7 Phone

+1 (209) 280-3200

Email

support@hekomart.com

Address

3401 Dale Rd, Modesto, CA 95356

Support Hours

Available 24 hours a day, 7 days a week

Response Time

Standard Business HoursUsually within 30 minutes
Outside Business HoursWithin 2 hours

Send Us a Message

We usually respond within 30 minutes during business hours.

Thank you! Your message has been sent. We'll reply within 30 minutes during business hours.
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